PTP Team Lead (Invoice-To-Pay)

Company Intro

Booking Holdings (NASDAQ: BKNG) is the world leader in online travel and related services, provided to customers and partners in over 220 countries and territories through six primary consumer-facing brands - Booking.com, KAYAK, Priceline, Agoda.com, Rentalcars.com, and OpenTable. The mission of Booking Holdings is to make it easier for everyone to experience the world. During 2019, the Company had consolidated revenues and net income of $15.1 billion and $4.9 billion, respectively, and a current market value of approximately $90 billion.

Job Overview

The Team Lead Invoice to Pay (I2P) helps to apply the Finance strategy aligned with Booking.coms business objectives by working on key initiatives in P2P Operations based in Booking Holdings India COE.

In this role, the Team Lead I2P is responsible to develop and coach a team that embraces and drives change, excels at business partnering, builds efficiency with the use and development of the right tools, and emphasizes growth, empowerment, and teamwork. The Team Lead I2P manages the Invoice to Pay team and stakeholders, and serves as a key partner to the stakeholders. This person takes the lead to prioritize and delegate day to day priorities to team members including document processing workload and related initiatives that support the department's goals and vision.

Responsibilities and Duties

• Develop, manage and inspire a team to be SMEs, translating company, and departmental goals into team and personal objectives
• Use department goals to set clear expectations with team, track progress, provide appropriate mentoring and feedback and manage performance as necessary
• Conduct periodic reviews utilizing performance data and outcomes. Coach and develop team members in alignment with individual and department's priorities
• Lead the recruitment process for the team as needed to ensure appropriate staffing
• Foster a collaborative and high-performing team environment by providing opportunities both at an individual and collective level
• Address any technical, operational, or interpersonal issues within the team, ensuring a healthy, positive work culture
• Oversee the day-to-day operations of the AP function, workload split, invoice validation, invoice processing and vendor reconciliations
• Supervise daily transactions, ensuring accuracy and timeliness. Also monitor daily SLAs alongside individual metrics of the team members
• As an AP process expert, analyse and resolve complex related issues on a daily basis
• Whenever needed, support the team to achieve daily operational targets
• Proactively communicate with key stakeholders and team to highlight priorities, potential issues and work towards issue resolution in a collaborative manner
• Drive best practices in handling AP processes using SAP S4, VIM, Ivalua, Zendesk and associated systems
• Collaborate with key stakeholders and cross functional teams to identify opportunities to streamline the Procure-to-Pay (P2P) process
• Oversee month-end & year-end AP close processes including accruals, reconciliations & reporting
• Build and enhance operational KPI reports and ensure timely reporting within agreed timelines
• Analyze available data to develop and execute strategies that help optimize team productivity and workflow. Proactively identify challenges and opportunities for improvement. Create actionable plans to address the issues and consistently report the progress to stakeholders and management
• Establish a reporting framework which supports decision making, accountability, and process improvements, keeping in mind control environment and compliance requirements
• Lead or contribute to AP-related projects, including system upgrades and automation initiatives
• Ensure compliance with internal controls, policies, and external regulations, including SOX and audit requirements
• Maintain and enforce AP policies, procedures, and controls to minimize errors and prevent fraud
• Act as a key point of contact for procurement and other internal stakeholders regarding AP issues, escalations, and resolution of complex cases

Qualifications

Level of Education

• Bachelor's degree in Finance / Accounting
• Bachelor's in Engineering, operations analysis, information technology, or a related field from an accredited college / university is acceptable alongside relevant experience
• Master's Degree will be a plus

Years of Relevant Job Experience

• 7+ years experience in a finance operations role (AP preferred)
• Any exposure to process design, configuration, testing, training, transitions is a plus
• 1+ year of AP related team management

Requirements of Special Knowledge/Skills

• Advanced/well-developed knowledge of P2P operations
• Good understanding of accounting principles and detailed AP related accounting knowledge
• Experience working with SAP VIM, SAP S4, and Ivalua, with a proven track record of optimizing processes and driving results for the Purchase to Pay process
• Experience in Lean Six Sigma or other process improvement methodologies and the ability to translate them into real-world solutions preferred (Good to have)
• Proficient in using MS Office and/or Google Workspace applications
• Strong knowledge in MS Excel/Google Sheets with exposure to data analysis, visualization
• Experience with Tableau/PowerBI/Qlikview/other data visualization tools (Good to have)
• Strong problem-solving abilities, with the skill to identify root causes and implement effective solutions. Ability to resolve vendor and internal escalations professionally
• Understanding the impact of the team and the bigger picture
• Ability to thrive in a fast-paced, changing environment, handling multiple priorities with a proactive and solution-oriented approach
• Go Getter attitude - Takes initiative, proactively tackles challenges and resolve to closure
• Excellent verbal and written communication skills, ability to present, make decisions and gain consensus with a large group
• Ability to proactively drive the assigned projects and reach the preset objectives

Travel Required if any

• NA

About BKNG

Booking Holdings is the world leader in online travel & related services. Our teams work around the clock to build and improve the technology that empowers people to more freely travel across borders, time zones, languages and cultures. At Booking Holdings, we make it easier for everyone to experience the world every day through seamless technology powered by our six major brands:

• Booking.com
• KAYAK
• priceline
• agoda
• Rentalcars.com
• OpenTable

Through the Booking Holdings brands, we help our customers reach all corners of the earth. Our ability to provide great service rests on how well we understand our diverse customer base, which is why having a diverse team is so important to us. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration.

EEO Statement:

Booking Holdings is an equal opportunity employer in accordance with all applicable federal, state and local laws. We ensure equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, or local law.

Booking Holdings also extends this policy to every phase of the employment process including, but not limited to, recruitment, selection, placement, transfer, training and development, position elimination, restructure, promotion, compensation, benefits, layoffs, termination, and all other conditions or privileges of employment. Booking Holdings and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need reasonable accommodation in order to search for a job opening or apply for a position, please email [HIDDEN TEXT] with your request. M/F/V/D/SO Role & responsibilities