Technical Operations Manager

Role Description Technical Operations Manager will work closely with other leaders, stakeholders and Fintech teams to enable smooth operations of the various technologies and applications in service of providing a stable and scalable application performance for all financial systems products and aapplications. This is an engineering role at the intersection of business and technology; requiring knowledge of building highly scalable and resilient services as well as strong ability to connect with eengineering with business concerns. What youll be doing: People Leadership Day-to-day interaction with different teams and external development teams.Quality and expectation management. Manage/Govern vendor teams in order to accomplish operational deliverables. Lead by example by taking ownership, being proactive and collaborating; Foster a great culture that innovates, work together as a team, partner with other Booking.com com teams and roles and celebrates unified success; Technology, Craft & Delivery Operations planning and delivery, technical quality and use of best practices along with vendor teams and internal SMEs/POCs; Contribute to the on-going SAP S4/HANA transformation project with best practices and improvements and integrations with third party systems (Upstream/Downstream). Minimum 5 years experience with SAP with focus in Financial modules ( FICO/FICA knowledge is a plus). Embed agile ways of working and company values within the team; Ability to get into the technical detail (where required) to coach, support and mentor the team; Drive a culture of ownership and technical excellence, including reactive work such as incident escalations and change requests. Learn new technologies and keep abreast of existing technologies to be able to share learnings and apply these to a variety of projects when needed; Operational Strategy & Execution Define, shape and deliver the Operations roadmap; Build Processes and operational plans; Negotiate on the importance of own product roadmap features supporting operability; Collaborate with vendor teams, technical leads, architects, product managers and key individuals What youll bring: Strong technical management skills and experience, managing deliveries via vendors; Excellent communicator with strong stakeholder management experience, good commercial awareness and technical vision; Experience with SAP technologies design, developments, architecture and business requirements gathering experience. Preferably on the Finance (FICO / FICA / BRIM) Technical expert in the SAP S4/HANA modules and its integration with non-SAP applications using latest technologies; Proficiency in agile, dev-ops methodology, release management practices and tools in a complex SAP landscape; Interest in the latest technology trends and open for innovations coming at any level of the team; Experience in working on products with a large customer base and company wide impact; Past experience with SAP finance and working in a regulated environment is a plus; Strong analytical skills and data-driven mindset. In return, well provide: Be part of a fast paced environment and performance driven culture Various opportunities to grow technically and personally via side projects, hackathons, conferences and your involvement in the community; Contributing to a high scale, complex, world renowned product and seeing real time impact of your work on millions of travelers worldwide; Opportunity to utilize technical expertise, leadership capabilities and entrepreneurial spirit; Technical, behavioral and interpersonal competence advancement via on-the-job opportunities, experimental projects.