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Provisioning Specialist (Wireless)

Provisioning Specialist (Wireless)

South Star Software

2 - 5 years

4 - 7 Lacs

Navi Mumbai

Posted:1 month ago| Platform:

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Skills Required

Troubleshooting Customer Service Configuration Router Configuration

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Work from Office

Job Type

Full Time

Job Description

Wireless Provisioning Specialist Duties & Responsibilities : Provisioning: Configure and provision wireless equipment, including cellphones, routers, and other related devices, across multiple networks. Real-time Customer Assistance: Offer support to users over the phone by addressing technical support problems, resolving their wireless connectivity issues, and providing effective solutions. Troubleshooting: Diagnose & troubleshoot device and network related issues while taking necessary steps to resolve them effectively. Quality Assurance: Perform quality checks and ensure that wireless services meet the company's standards for reliability, speed, and security on various devices across multiple networks. Documentation: Maintain accurate records of network configurations, changes, and service requests, keeping them up to date for reference and auditing purposes. Collaboration: Work closely with network engineers, technicians, and other team members to coordinate, maintenance, and improvements. Desired Qualifications : Communication Skills: Excellent communication and collaboration skills to work effectively with team members and to assist customers. Troubleshooting Skills: Strong problem-solving abilities and a deep understanding of network troubleshooting techniques. Experience: Proven experience in wireless provisioning and network management. Technical Expertise: Knowledge of wireless technologies, protocols, and equipment. Security Knowledge: Familiarity with security best practices for wireless network management. Detail-Oriented: Attention to detail to maintain accurate records. Adaptability: Ability to adapt to network and hardware upgrades as the company grows and evolves. Key Skills - Strong Communication

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South Star Software

www.southstarsoftware.com

Information Technology

Tech City

50-100 Employees

7 Jobs

Key People

John Doe

CEO
Jane Smith

CTO

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Provisioning Specialist (Wireless)

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Provisioning Specialist (Wireless)

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