Job Title: HR Manager Company: South Star Software Pvt Ltd Location: Mumbai, India Job Type: Full-Time, Senior Level About Us: South Star Software Pvt Ltd is a leading software development company dedicated to delivering innovative solutions to our clients. We pride ourselves on our dynamic work environment and commitment to employee growth and satisfaction. Job Description: Responsibilities: Payroll Management: Oversee and manage payroll processes to ensure timely and accurate payment to employees. Compliance: Ensure the company adheres to all legal and regulatory requirements related to employment, including labor laws and tax regulations. Employee Relations: Foster a positive work environment by addressing employee concerns, resolving conflicts, and promoting open communication. Employee Engagement: Plan and execute quarterly and monthly employee engagement activities to boost morale and team cohesion. Proactive Management: Anticipate HR-related needs and challenges and develop strategies to address them effectively. Multitasking: Handle multiple HR functions simultaneously, ensuring smooth operations across all areas. Team Management: Manage HR operations for a workforce of 100 to 200 employees, ensuring their needs are met and their performance is optimized. Qualifications: Experience: Minimum of 10 years of HR management experience, preferably in the software industry. Education: Bachelors degree in human resources, Business Administration, or related field. Master's degree preferred. Skills: Strong knowledge of payroll systems and compliance regulations. Excellent interpersonal and communication skills. Proven ability to manage employee relations and engagement activities. Highly organized with the ability to multitask effectively. Proactive and strategic thinker. Hybrid and Remote Management: Experience in managing hybrid and remote employees, ensuring effective communication and productivity across different work environments. Leadership: Demonstrated leadership skills with the ability to inspire and motivate a diverse team. Software Proficiency: Proficient in Microsoft Excel and HRM systems (e.g., SAP SuccessFactors, Workday, ADP). Company Culture: At South Star Software Pvt Ltd, we believe in fostering a collaborative and inclusive work environment where every employee feels valued and empowered. Our culture is built on the following principles: Innovation: We encourage creativity and innovation, allowing our team to explore new ideas and technologies. Growth: We are committed to the professional and personal growth of our employees, offering continuous learning opportunities and career development. Teamwork: Collaboration and teamwork are at the heart of our operations. We believe that great things are achieved when we work together. Respect: We maintain a respectful and supportive workplace, where diversity is celebrated, and every voice is heard. Work-Life Balance: We understand the importance of work-life balance and offer flexible working arrangements to support our employees' well-being. Benefits: Competitive salary and performance-based bonuses. Health and wellness programs. Professional development opportunities. Friendly and inclusive work environment.
Wireless Provisioning Specialist Duties & Responsibilities : Provisioning: Configure and provision wireless equipment, including cellphones, routers, and other related devices, across multiple networks. Real-time Customer Assistance: Offer support to users over the phone by addressing technical support problems, resolving their wireless connectivity issues, and providing effective solutions. Troubleshooting: Diagnose & troubleshoot device and network related issues while taking necessary steps to resolve them effectively. Quality Assurance: Perform quality checks and ensure that wireless services meet the company's standards for reliability, speed, and security on various devices across multiple networks. Documentation: Maintain accurate records of network configurations, changes, and service requests, keeping them up to date for reference and auditing purposes. Collaboration: Work closely with network engineers, technicians, and other team members to coordinate, maintenance, and improvements. Desired Qualifications : Communication Skills: Excellent communication and collaboration skills to work effectively with team members and to assist customers. Troubleshooting Skills: Strong problem-solving abilities and a deep understanding of network troubleshooting techniques. Experience: Proven experience in wireless provisioning and network management. Technical Expertise: Knowledge of wireless technologies, protocols, and equipment. Security Knowledge: Familiarity with security best practices for wireless network management. Detail-Oriented: Attention to detail to maintain accurate records. Adaptability: Ability to adapt to network and hardware upgrades as the company grows and evolves. Key Skills - Strong Communication
Job Title: Backend Support (Non-Technical) Job Summary: We are seeking a reliable and detail-oriented individual to join our team as a Backend Support Specialist . In this role, you will handle configuration changes across various carrier portals based on requests from clients and internal teams. You will also assist with basic service-related tasks and general customer inquiries. This is a back-office role focused on ensuring devices are properly configured and service issues are resolved efficiently. Key Responsibilities: Customer Support: Provide phone-based assistance for simple service-related issues and coordinate resolutions with relevant teams. Problem Solving: Identify and resolve common device or service concerns in a timely and effective manner. Configuration Updates: Perform updates and changes on carrier portals as requested by clients or internal teams. Quality Checks: Ensure that devices and service requests meet internal quality and accuracy standards. Record Maintenance: Keep accurate and up-to-date records of device setups, service changes, and configuration updates. Team Collaboration: Work closely with colleagues to support daily operations and contribute to continuous process improvements. What We’re Looking For: Strong Communication: Able to communicate clearly and professionally with both internal teams and customers. Problem-Solving Skills: Quick to understand issues and apply practical, efficient solutions. Detail-Oriented: Maintains precise records and follows structured workflows. Team Player: Collaborates effectively within a team environment. Adaptable: Willing to learn new systems and adjust to evolving tasks and responsibilities. Preferred (Not Mandatory): Familiarity with mobile devices or device setup Experience in backend operations or customer support roles Understanding of basic portals, tools, or ticketing systems
Job Title: Wireless Provisioning Support Job Summary: We are seeking a reliable and detail-oriented individual to join our team as a Wireless Provisioning Support) . In this role, you will handle configuration changes across various carrier portals based on requests from clients and internal teams. You will also assist with basic service-related tasks and general customer inquiries. This is a back-office role focused on ensuring devices are properly configured and service issues are resolved efficiently. Key Responsibilities: Troubleshooting Experience : Basic knowledge of wireless/cell phone/technical Troubleshooting. Customer Support: Provide assistance for simple service-related issues and coordinate resolutions with relevant teams. Problem Solving: Identify and resolve common device or service concerns in a timely and effective manner. Configuration Updates: Perform updates and changes on carrier portals as requested by clients or internal teams. Quality Checks: Ensure that devices and service requests meet internal quality and accuracy standards. Record Maintenance: Keep accurate and up-to-date records of device setups, service changes, and configuration updates. Team Collaboration: Work closely with colleagues to support daily operations and contribute to continuous process improvements. What Were Looking For: Strong Communication: Able to communicate clearly and professionally with both internal teams and customers. Problem-Solving Skills: Quick to understand issues and apply practical, efficient solutions. Detail-Oriented: Maintains precise records and follows structured workflows. Team Player: Collaborates effectively within a team environment. Adaptable: Willing to learn new systems and adjust to evolving tasks and responsibilities. Preferred (Not Mandatory): Familiarity with mobile devices or device setup Experience in backend operations or customer support roles Understanding of basic portals, tools, or ticketing systems
Job Title: ServiceNow Developer Job Description: We are seeking a talented ServiceNow Developer to join our team and help us in designing, developing, and implementing solutions within the ServiceNow platform. As a ServiceNow Developer, you will be responsible for analyzing business requirements, configuring applications, building workflows, and customizing ServiceNow applications to meet the needs of our organization. Responsibilities: Collaborate with stakeholders to understand business requirements and translate them into technical solutions within the ServiceNow platform. Design and develop ServiceNow applications, modules, and integrations based on business requirements. Configure and customize ServiceNow modules including Incident Management, Change Management, Problem Management, and Service Catalog. Develop, maintain, and Troubleshoot ServiceNow workflows, UI design, forms, reports, and dashboards. Implement ServiceNow best practices for development, configuration, and customization. Perform unit testing, troubleshooting, and debugging of ServiceNow applications and integrations. Collaborate with cross-functional teams including IT, operations, infrastructure, and support teams to ensure successful implementation and integration of ServiceNow solutions. Provide technical expertise and support to end-users, administrators, and stakeholders. Requirements: Bachelor's degree in Computer Science, Information Technology, or related field. 3-5 years of experience as a ServiceNow Developer or similar role. Proficient in ServiceNow platform administration, development, and customization. Proven experience as a ServiceNow Developer, working with the ServiceNow platform like Business Rule, Script, UI Policies, UI Actions, Inbound Actions, Workflows and Flow Designers. Experience with ServiceNow integration technologies (REST, SOAP, MID Server, etc.) and web technologies (HTML, CSS, JavaScript). Hands-on experience with ServiceNow modules such as Incident Management, Change Management, Problem Management, and Service Catalog. Strong understanding of ITIL processes and best practices.. Excellent problem-solving skills and attention to detail. Strong communication and collaboration skills. ServiceNow certification(s) such as Certified ServiceNow Administrator (CSA) or Certified ServiceNow Developer (CSD) is a plus.
Summary South Star Software Pvt Ltd is seeking Customer Success Agents for our wireless client support division. As a member of the team the agent will be tasked with various client support tasks inclusive of but not limited to the creation of client support service tickets, follow-up on outstanding client assigned tasks, and actionable review of open tickets. The agent will be a member of our Enterprise Wireless team supporting top-tier logos and interacting with their US based counterparts. New agents will be fully trained on the activities they are asked to support, aligned to the wireless products/services/processes. Successful candidate must be proficient in English in both the written and spoken form, the primary language all interactions will be presented in, reveal strong time and data management skills, and possess the ability to communicate clearly in a meaningful way. On occasion the Agent will be asked to contribute to company projects intended to improve processes and or service offering. Job Title: Customer Associate: Wireless Services Duties & Responsibilities Receive inbound requests via email from counterparty US agents, and/or direct from client, to perform specific wireless product line tasks. Task related to SIM configuration changes or Handset or Tablet Hardware related services. Understand customer requirement from inbound emails and recognize if task can be generated, if yes initiate new task activity and if not present inquiry back to client to gather remaining information so task can be generated. Present service request ticket in alignment with task requirements. Identify client need for escalation/urgency and follow guidelines for action. Search with different platforms to attempt to fill in client communique gaps to be capable to move task forward. Review assigned open tickets/tasks to recognize follow up activity required to move service request forward. Other duties as they arise and assigned. Desired Qualification High proficiency in Microsoft Excel Strong analytical skills with mindfulness towards paying strong attention to details. Proficient in English in both the written and spoken form. Previous experience in Telecommunication industry a plus but not required. Commitment to providing World Class client support and advocacy.
Job Description We are seeking a talented and motivated System Development Engineer to join our dynamic team. The ideal candidate will have a strong foundation in development technologies and a passion for building innovative solutions. Responsibilities: Design, develop, and maintain robust and scalable web applications. Collaborate with cross-functional teams to understand requirements and translate them into technical solutions. Write clean, well-structured, and efficient code. Troubleshoot and resolve technical issues. Stay up-to-date with the latest technologies and industry trends. Contribute to code reviews and provide constructive feedback. Participate in the entire software development lifecycle, from requirements gathering to deployment and maintenance. Automate infrastructure provisioning and configuration using tools like Ansible and Terraform. Implement and manage CI/CD pipelines using tools like GitLab CI/CD or Jenkins. Collaborate with DevOps teams to ensure smooth deployment and operations. Troubleshoot and optimize application performance. Stay updated with industry best practices and security standards. Required Skills and Experience: Strong proficiency in PHP, CSS, and JavaScript. Experience with other programming languages (e.g., Python, Ruby, Go). In-depth knowledge of web servers like Apache and NGINX. Understanding of database systems, including MySQL and PostgreSQL . Experience with Linux servers and shell scripting (Bash). Familiarity with Docker and Kubernetes. Proficiency in GitLab/GitHub for version control. Experience with CI/CD pipelines. Understanding of infrastructure automation tools like Ansible and Terraform. Ability to learn new technologies quickly. Excellent problem-solving and analytical skills. Strong communication and teamwork skills. Preferred Skills and Experience: Knowledge of frontend frameworks (e.g., React, Angular, Vue.js). Understanding of cloud platforms (e.g., VMware, AWS, GCP, Azure). Experience with monitoring and logging tools (e.g., Prometheus, Grafana, Icinga, ELK Stack). Knowledge of security best practices and vulnerability scanning tools. Additional Qualities: A passion for technology and a drive to learn. A collaborative and team-oriented approach. A keen eye for detail and a commitment to quality. The ability to work independently and take initiative.
Duties & Responsibilities Analyze and map cost from vendor invoices to customer billing Identify and resolve discrepancies or fallouts Keep track of resale tariff increase, wholesale commercial agreements, resale discounts and other specific rates arrangements across all vendors Work with vendor claim specialists to address fallouts via disputes or add to billing Maintain BANs/vendor invoices in ERP cost management system Pull CSRs and submit inquiry tickets using vendor/LEC portals Assist in cost reductions and other ad hoc projects Assist in preparing variance analysis and performance reports Desired Qualification High proficiency in Microsoft Excel, and Microsoft Access Good analytical skills and ability to pay attention to details Good communication skills Any previous experience in Telecommunication industry would be a plus but not required
The Client Data Analyst is responsible for ensuring accurate billing and providing exceptional customer support to our clients. The successful candidate will have excellent verbal and analytical skills. They will be curious and eager to understand the full lifecycle of billing charges to foster improvements. Primary Responsibilities Analyzes and documents data, interprets results, summarizes findings, and presents findings to customers and management for effective decision-making. Audits performance and portfolios of business against established quotes, budgets, rev-enue, and realization. Reviews documentation and creates database records to ensure proper invoicing and reporting. Provides relevant knowledge and support to others to increase the level of understand-ing of corporate transactions and billing arrangements. Understands and responds to inquiries and requests made by customers, agents, and colleagues. Assists with updating the database with specific contractual requirements. Actively seeks to enhance knowledge of all client administration procedures and pro-cesses. Performs other related duties as assigned. Requirements Bachelors Degree or equivalent work experience (2+ years) Proficient in Microsoft Excel (v-lookup, pivot tables, formulas, etc.) Strong verbal and written communication skills Self-starter with strong organizational skills Ability to work independently or as part of a small team. Work experience in the telecom industry preferred
Job Description: We are seeking a talented Senior ServiceNow Developer//technical lead to join our team and help us in designing, developing, and implementing solutions within the ServiceNow platform. As a Senior ServiceNow Developer, you will be responsible for analyzing business requirements, configuring applications, building workflows, and customizing ServiceNow applications to meet the needs of our organization. Responsibilities: Creates and delivers ServiceNow solutions that consider long-term technical architecture, process design, and ServiceNow technical standards Supports the engagement efforts related to platform-wide process definition, re-engineering, improvement, and gap analysis of current/future-state processes and functionality during workshops with key sponsors and stakeholders Advises stakeholders in their efforts to take advantage of the ServiceNow Platforms capabilities to improve their existing processes Leads technical aspects of project delivery and solution delivery for projects, sometimes providing oversight and unit testing of partner resources development Serves as a lead member of an overall engagement project team focused on delivering successful and substantive stakeholder outcomes Develop and maintain ITSM applications on the ServiceNow platform, ensuring high performance and responsiveness. Customize and configure ITSM modules, including Incident, Problem, Change, Service Request, and Knowledge Management, Service Catalog Leads design workshops across multiple ServiceNow products and capabilities. Drafts technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer while supporting stakeholders in reviewing and approving them Guides and provides ad-hoc oversight/training for the system administrators Develops required integration components (SSO, LDAP, etc.) with multiple systems Develops required portal components Develops required scoped applications Juggles multiple, complex projects/initiatives Promotes continuous improvement practices for delivery/engagement materials Provides training and mentoring to other members of the ServiceNow delivery team. Configure and customize ServiceNow modules including but not limited to Incident Management, Change Management, Problem Management, Human Resources and Service Catalog. Develop, maintain, and Troubleshoot ServiceNow workflows, UI design, forms, reports, and dashboards. Must be proficient at CMDB maintenance task, configuring Mid Servers and managing rules to eliminate duplication of CI items. Implement Discovery and CMDB best practices within the ServiceNow platform Develop discovery patterns for new devices Collaborate with cross-functional teams including IT, operations, infrastructure, and support teams to ensure successful implementation and integration of ServiceNow solutions. Provide technical expertise and support to end-users, administrators, and stakeholders. Requirements: Minimum of 6 years of experience as a ServiceNow Developer or similar role. Demonstrated success implementing solutions across ITSM, and ITOM Deep understanding of ITIL practices, CMDB architecture and the Common Service Data Model (CSDM). Extensive experience with ITOM Discovery (both on-premises and cloud), Service Mapping, Event Management, Service Catalog, and IT Asset Management Proficient in scripting and integrations using Glide API, JavaScript, REST and SOAP. Skilled in developing dashboards and reports, with a focus on Performance Analytics. Proficient in ServiceNow platform administration, development, and customization. Proven experience as a ServiceNow Developer, working with the ServiceNow platform like Business Rule, Script, UI Policies, UI Actions, Inbound Actions, Workflows and Flow Designers. Experience with ServiceNow integration technologies (REST, SOAP, MID Server, etc.) and web technologies (HTML, CSS, JavaScript). Strong understanding of ITIL processes and best practices. Excellent problem-solving skills and attention to detail. Experience with ServiceNow SecOps, GRC, HR a plus Experience with Business Rules, Workflow, Identification Rules, Workspaces and External Portals Knowledge of SAML, Active Directory, or LDAP Strong communication and collaboration skills. Bachelor’s degree in computer science, Information Technology, or related field. Required ServiceNow certification: Certified System Administrator Certified Application Developer Preferred additional ServiceNow CIS certification with preference for the following: CIS – IT Service Management CIS – Discovery CIS – Service Mapping
Project Coordinator Job Summary The Project Coordinator assists on all aspects of implementation, which includes supporting, organizing, deployment, coordination, and management. This role requires a broad range of technical skills and excellent project management skills. Duties and Responsibilities Help all aspects of telecom equipment deployment from customer relationship, project plan of record, project schedule, cost, and inventory. complete equipment deployment activities Ensure that quality of the service providers work is within client standards. Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas. Manage day-to-day operational aspects of a project and scope. Ensure project documents are complete, current, and stored appropriately. Perform on-going status checks with the program team, and periodic reviews with upper management Manage integration of third-party technical partners with internal team Proactively manage changes in project scope, identify potential crises, and devise contingency plans. Define project success criteria and disseminate them to involved parties throughout project life cycle. Delegate tasks and responsibilities to appropriate personnel. Lead and facilitate project activities with the sales agent and client. Oversee the project timeline Maintain a good working relationship with the customer's representatives and all disciplines involved in the project. Coordinate activities and ensure that all disciplines directly involved in the project are in line with the project goals and objectives. Ensure proper records are maintained for all equipment deployment. Attend internal coordination and progress meetings, providing updates as needed. Required Good communication skills. Client handling experience.
Southstar Senior Software Engineer/Tech Lead Responsibilities: Collaborate with engineering managers and business stakeholders to translate business requirements and product vision into scalable technical designs and high-quality code. Primary focus areas include billing APIs, data pipelines, quote fulfillment, and BSS systems which may has direct financial impact to the organization. Contribute to the full software development lifecycle, including planning, estimation, scheduling, implementation, testing, and deployment. Proactively identify technical risks and propose effective solutions. Design and build reliable, scalable applications that involve complex logic, workflows, and intuitive user interfaces. Develop APIs and backend microservices that integrate seamlessly with internal and external systems, ensuring performance, maintainability, and security. Support ongoing modernization of the technology stack and architecture to align with evolving customer needs and the broader product roadmap. Mentor junior and mid-level engineers, participate in code reviews, and help establish coding standards and engineering best practices. Assist in troubleshooting and resolving production issues, complex bugs, and performance bottlenecks. Conduct root cause analysis and implement long-term solutions. Qualifications: A Degree in Computer Science, Engineering, similar field of study or equivalent work experience. 5+ years of experience architecting, designing and developing scalable software applications. ASP.Net Core/C# Knowledge with relational database and proficiency in SQL. Prior experience implementing system integrations with API (REST, SOAP). Proficiency at least one additional general purpose programming language Java or Python or TypeScript is preferred. Knowledge and exposure to front-end development such as React, JavaScript, Note.js, CSS, HTML is preferred. Desired Qualifications: Experience with Outsystems platform is a big plus Familiar micro-services architecture is a big plus. Experience with TypeScript and Node.js and a plus Experienced with container based development and deployment environments (ex. Docker, Kubernetes) is a plus. Experience working with workflow/ETL orchestration tools (ex. Dagster, Airflow, Netflix Conductor) is a plus. Prior experience using distributed streaming & messaging platforms such as Apache Kafka, RabbitMQ and data processing framework such as Apache Flink, Apache Spark is a plus. Knowledge of big data ecosystem and experience working with technologies such as Iceberg, Trino, Solr, StarRocks, Elasticsearch, snowflake, Databricks, object storage S3/MinIO is a plus. Previous experience or exposure working with billing or finance related systems is a plus.
Summary South Star Software Pvt Ltd is seeking a few Client Experience Agents to answer incoming calls from customers to place orders, respond to inquiries, manage complaints, troubleshoot, and submit repair tickets for service-related impacts. Agent will be a member of the Client Experience team servicing consumers interested in the products we offer and will be responsible for assisting them online and over the phone. Agent will also inform customers of the product terms and features and project a professional company image through voice and online interactions. On occasion the Agent will be asked to contribute to company projects intended to improve processes and or service offering. Duties & Responsibilities Answer incoming calls and respond to customers emails Manage and resolve customer complaints Identify and take ownership of issues, escalate to supervisors as necessary Provide product and service information to customers Research required information using available systems and tools Process orders, forms, and applications Route calls to appropriate resources when necessary Document all call information according to standard operating procedures Recognize, document, and alert the management team of trends in customer calls Reconcile client accounts based upon research findings including problems related to rate issues, unbilled features, and existing contract terms Resolve billing inquiry requests using MetTel systems to identify and correct errors Process customer account credits through the documentation and approval process Act as a billing resource to the customer support teams to provide coaching, education, and training Act as a liaison between account management teams and the customer Assist in preparing variance analysis and performance reports Other duties as assigned Desired Qualification High proficiency in Microsoft Excel and Microsoft SQL Good analytical skills and ability to pay attention to details Excellent communication skills both verbal and written in English Any previous experience in Telecommunication industry would be a plus but not required Commitment to provide World Class client experiences
Senior Front End Developer - Navi Mumbai, India Are you passionate about the Internet of Things (IoT), networking and advanced telecom solutions? Do you want to join the leader in IT Technology Services for the telecom industry? Would you like to help shape the next generation of communication products and services that will impact customers across all industries? Who is South Star? At South Star IT Technology Services, we are committed to empowering businesses in the telecom sector by providing comprehensive support and management solutions for their IT infrastructure. Based in Navi Mumbai, we specialize in offering a wide range of services, including application environment support, IT infrastructure environment management, network monitoring, end-user support, and service design & monitoring. Our focus on the telecom sector allows us to deliver exceptional results that are tailored to our unique clients. We are seeking an experienced Senior Front End Developer to join our team at South Star. You will join our growing engineering and support team in our offices located in Navi Mumbai to help build and support cutting-edge solutions for the telecom industry. Your creativity will find expression in supporting and generating new ways to deliver scalable, interactive communication solutions across multiple platforms - web, mobile, and social media. The ideal candidate must have experience leading, building and supporting high-profile, highly interactive, extremely fast, client-facing web and mobile applications. The candidate must have expertise in HTML5, CSS3, JavaScript and JS Frameworks (like React, Angular, Vue) and must provide examples of sophisticated front-end, UI/UX solutions they have developed. Key responsibilities include: Lead and mentor a small team of front-end developers Cultivate your own understanding of user problems and opportunities for improvement, and share your insights Translate business needs and product requirements into best-in-class user-focused and intuitive user experiences Brainstorm and mock-up interaction and interface design ideas with Viator staff. Present ideas and adjust designs based on feedback Envision, design and iterate by building prototypes, rapidly producing multiple possible approaches for internal review and usability testing Work with Architect and Product Managers to create visuals for incorporating into product specifications Design current interfaces while planning for the direction of future iterations Work collaboratively and closely with visual design team as UX/UI is integrated into finished web pages and mobile applications Work closely with the engineering team during the development process to ensure that designs are properly implemented and to maximize usability and performance Develop Information Architecture documentation including site maps, user flows, schematics and navigation models The position has the following requirements: 4+ years of developing and delivering customer facing web or mobile experiences Strong track record of delivering results portfolio required Proficient understanding of web technologies, including HTML5, CSS3, JavaScript, and TypeScript Good understanding of JavaScript frameworks such as ReactJS, Redux, AngularJS, and NodeJS Good understanding of asynchronous process in web applications Proficient understanding of code versioning tools, such as Git Solid understanding of cross-browser/platform issues and code solutions Solid understanding of mobile UI design and best practices, application architecture principles (client-side scripting, web service tiers, database storage, caching, etc.) Understanding and experience interfacing with web services using REST, JSON and XML Strong ability to translate requirements into quick prototypes for iterative user feedback Strong interpersonal and communication skills (oral, written and group presentations) Strong communication and team skills, and desire to mentor Experience in the prototyping end user frontends and application workflow
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