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Provider Support Specialist - Clinical

Provider Support Specialist - Clinical

Slp-tele

2 - 7 years

4 - 9 Lacs

Chennai

Posted:3 hours ago| Platform:

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Skills Required

Training Business administration operational support Networking Analytical Healthcare Scheduling Customer service Continuous improvement MS Office

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Description Job Title: Provider Support Specialist - Clinical Location : Chennai, TN Positions Numbers: 1 Shift Timing: 8:30pm to 5.30am IST Job Summary: The Provider Support Specialist serves as a vital link between the organization and its provider network, ensuring seamless operational support across various touchpoints. This role focuses on maintaining accurate provider availability, managing platform user access, and supporting the lifecycle of provider engagement from onboarding to ongoing training. The Specialist will play an integral role in updating credential records, addressing non-clinical inquiries, and enhancing provider readiness through well-developed training resources. Additionally, they contribute to the success of the PRN program by ensuring responsive and organized support. Responsibilities: Managing provider availability, including vacation requests Create and maintain user accounts for our HHL platform. Conducted orientations for new providers joining our network.(Will evaluate later) Provide ongoing training support for the provider network. Non clinical and non scheduling questions. Develop and maintain training materials for the provider network. Keep the credentials of the Therapists in HHL updated PRN Prog Qualifications 2+ years of experience in providing support or customer service. Excellent communication and interpersonal skills. Ability to effectively prioritize and manage multiple tasks in a fast-pac

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Slp-tele

www.slptel.com

Telecommunications

Tech City

150 Employees

4 Jobs

Key People

Jane Doe

CEO
John Smith

CTO
Alice Johnson

VP of Marketing

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Provider Support Specialist - Clinical

Experience & Salary

Skills Required

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