Projects & MIS

Key Responsibilities:

1. Strategic Project Oversight & Direction

Strategic Project Portfolio Management:

Business Requirements Strategy:

Stakeholder Engagement:

Risk Management & Quality Assurance:

Process Improvement Leadership:

Team Leadership & Development:

2. MIS Strategy & Insight Generation

MIS Vision & Framework:

High-Level Reporting & Analysis:

Data-Driven Decision Support:

Data Governance & Quality:

Qualifications

• Bachelor's degree in Finance, Engineering, Computer Science, Business Administration or a related quantitative field. A Master's degree (MBA) is highly preferred.

• Minimum 15 years of progressive experience in the Indian banking or financial services industry

  , with a significant and demonstrable focus on operations management, business analysis, and successful project delivery

  within a Payments Bank, FinTech company specializing in payments, or the digital/payments division of a large commercial bank.

• Deep domain expertise in Payments Bank operations or the digital payments ecosystem

  , specifically in areas like

  Onboarding (digital, low-friction), high-volume Payment Processing (UPI, IMPS, Wallets), digital Settlement & Reconciliation, and digital Customer Service for payment products.

• Strong understanding of associated processes, risks (especially fraud and operational risk in digital payments), and regulatory requirements relevant to Payments Banks in India (RBI guidelines for Payments Banks, PMLA, AML, KYC).
• Proven track record of strategically overseeing and driving large-scale, complex technology and business transformation projects within a digital/payments-centric operational environment.
• Strong understanding of project methodologies (Agile, Waterfall, Hybrid). PMP/Prince2 certification is highly advantageous.
• Experience with

  Business Intelligence (BI) platforms (e.g., Tableau, Power BI)

  and a strong grasp of how data can be leveraged for real-time operational insights in a high-volume transaction environment.
• Exceptional communication (written and verbal), presentation, and interpersonal skills, with the ability to influence and engage stakeholders at all levels, including product and technology leadership.
• Strong leadership capabilities, with proven experience in leading and mentoring a team of project managers and analysts in a fast-paced, technologically driven environment.
• Highly analytical and strategic thinker, with the ability to identify critical issues, interpret complex payment data, and formulate effective solutions.