Project Manager

Roles and Responsibilities :

Technical Research and Development

• Supports Pearson’s integrated product strategy

• Documents findings in a clear, understandable fashion for non-technical users

• Addresses customer complaints and suggestions for enhancements by submitting JIRA tickets for Engineering development work and Service-Now tickets for bug fixes

• Collaborates closely with product owners to enable feature implementation

Leadership and Management

• Establishes and maintains relationships across the organization as subject matter experts.

• Supports product through life cycle from pilot to retirement.

• Assists with key OKRs around migration from different service offerings to our go-forward

Characteristics of a successful candidate include:

• Self-driven and independent with excellent communication and time management skills.

• Able to navigate ambiguity and present solutions that address customer needs.

• Flexible, resourceful, persistent, and adaptable to change.

• Strong attention to detail with excellent customer-facing soft skills.

Qualifications:

3-5 years of technology experience. Ability to work independently to drive projects and initiatives through to completion. Skills, Knowledge and Abilities:

• Strong analytical, technical, and problem-solving skills

• Excellent communication skills including listening, speaking, writing, and presenting

• Solid organizational and coordination skills