Job Title: Project Manager eCommerce
Location:
Job Summary:
We are seeking an experienced Project Manager with strong eCommerce delivery experience to lead end-to-end digital commerce initiatives. The ideal candidate will manage cross-functional teams, collaborate closely with business and technical stakeholders, and ensure timely, high-quality delivery of complex eCommerce programs.
Key Responsibilities:
- Lead end-to-end delivery of eCommerce projects across multiple workstreams.
• Develop and manage project plans, schedules, budgets, dependencies, and risk registers. • Coordinate with business stakeholders, product owners, UX, development, QA, and DevOps teams. • Drive requirement clarity, scope management, and change control processes. • Ensure adherence to Agile/Scrum or hybrid delivery methodologies. • Track milestones and deliverables; provide regular status updates to stakeholders. • Identify, assess, and mitigate project risks and issues proactively. • Manage vendors and distributed teams (onshore, nearshore, offshore). • Support release planning, UAT, go-live, and post-production stabilization. • Ensure successful project closure with documentation and post-implementation reviews.
Required Skills & Qualifications:
- Bachelors degree in Engineering, Business, or a related field.
• 8+ years of project management experience with strong exposure to eCommerce delivery. • Proven experience delivering platforms such as SFCC, Shopify, Adobe Commerce (Magento), Salesforce B2B/B2C Commerce, or similar. • Strong understanding of eCommerce concepts including catalog, pricing, promotions, checkout, payments, OMS, and fulfillment. • Hands-on experience with Agile/Scrum and tools like JIRA, Confluence, MS Project. • Excellent communication, leadership, and stakeholder management skills. • Experience managing cross-functional and globally distributed teams. • Strong expertise in risk, dependency, and budget management.
Preferred Qualifications:
- PMP, PRINCE2, or Agile certifications.
• Experience within the Salesforce ecosystem (SFCC, OMS, B2B Commerce). • Exposure to omnichannel or retail transformation programs. • Prior experience in nearshore/global delivery models. • Knowledge of DevOps and CI/CD practices.
Soft Skills:
- Strong problem-solving and decision-making abilities. • Ability to manage multiple priorities in a fast-paced environment. • Proactive mindset with a strong focus on customer success.
Role & responsibilities
Preferred candidate profile