Project Manager/ Client Servicing

Client Management:

• Serve as the main point of contact for clients, understanding their needs, objectives, and expectations.
• Build and maintain strong, long-lasting client relationships based on trust and effective communication.
• Regularly communicate with clients to provide updates, gather feedback, and discuss campaign performance.

Campaign Planning and Execution:

• Work closely with internal teams (creative, design, editing, production) to develop strategies and campaign concepts that meet client briefs.
• Managing individual projects, communicating with relevant team members, and docking each project as per timelines
• Ensure all campaigns are executed smoothly, on time, and within budget while meeting quality standards.
• Monitor campaign performance, analyze data, and provide insights and recommendations for optimization.
• Communicating daily with clients on WhatsApp groups, attending client calls, being part of internal project meetings, taking feedback from clients and getting the same incorporated internally for decks, shoots, edits etc.

Financial Management:

• Manage project budgets, ensuring profitability and cost-effectiveness.
• Discuss projects and budgets with the production team , ensuring expectations  are favourable for both parties if involvement is required.

Team Collaboration:

• Foster collaboration and teamwork across different departments to ensure seamless project execution.
• Provide clear briefs and guidance to creative and production teams, ensuring alignment with client expectations and agency capabilities.

Requirements:

• Bachelor’s degree in Marketing, Advertising, Business Administration, or related field.
• Proven experience (2-3 years) as an Account Manager or in a similar role within an advertising agency or production house environment, preferably in Mumbai.
• Strong understanding of advertising, production and marketing principles, with the ability to develop and execute effective shoot projects.
• Excellent communication, negotiation, and presentation skills.
• Extremely fluent in English.
• Hyper organised.
• Should be an extrovert who loves interacting with people, good at convincing others, and has a knack of getting the job done.
• Ability to manage multiple projects simultaneously and prioritise tasks effectively.
• Highly pro efficient in multitasking.
• Proficiency in MS Office and project management tools/software.
• Knowledge of editing softwares, technical on-set requirements, digital marketing and social media platforms is a plus.