- The CAO Application Change Governance team is a newly established team within the CAO COO organization with the objective to establish governance processes for the application delivery of CAO s book of work across Compliance/AFC, Legal, KYC/Client Due Diligence, Investment Guideline Management and HR. The team also aims to support these CAO functions in the business side activities during joint projects with IT.
- The CAO Application Change Governance team is seeking a Project Management Analyst to support governance processes and business-side activities during joint projects with IT.
What we'll offer you
- Best in class leave policy
- Gender neutral parental leaves
- 100% reimbursement under childcare assistance benefit (gender neutral)
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above
Your key responsibilities
Owning typical project management / PMO activities to support the various change projects:
- Develop and maintain project documentation, including project plans, status reports, meeting minutes and RAID logs
- Coordinate meetings, workshops, and stakeholder communications
- Monitor project timelines and deliverables
- Support governance processes
- Collaborate with project managers and other stakeholders to ensure timely updates
- Contribute to continuous improvement of project management processes and tools
- Support go live activities (e. g. UAT preparation) and post-go live warranty period.
- Supporting the Lead BAs / business SME in turning business expectations into clearly defined business requirements for implementation with IT or vendor organisations.
- Support assessment of solution options in line with business requirements.
- Opportunity to work independently on assigned analysis tasks.
- Documentation of above outcomes
- Management of required activities and coordination with the necessary stakeholders within the organisation (e. g. business teams, operations teams, IT)
Your skills and experience
Domain Skills
- 5+ years of work experience within corporate financial services industry, Research/Analytics role in other Banks/KPOs etc
- Minimum 3-5 years experience as a project manager and/or business analyst in change projects and driving analysis results independently
- Strong organisational, time management and multi-tasking skills
- Analytical mindset with attention to detail
- Proven problem solving skills and ability to structure and assess complex problems to develop solution options
- Ideally proven experience in process analysis, process design and target state definitions and the documentation thereof. Have had some experience with process mapping using various industry relevant tools
- Ideally relevant business expertise for CAO would be beneficial (Compliance/AFC, Legal, KYC/Client Due Diligence, Investment Guideline Management and HR)
- Experience in business analysis, change adoption management and strategy development along with appropriate data and analytical skills
- Experience of working with agile project management methodologies and tools (e. g. JIRA, Confluence)
- Experience in preparing/leading user acceptance test cycles
- Confident in working in a remote project setup across multiple time zones
Communication skills
- Strong stakeholder management skills across various seniority levels
- Good verbal and written communication skills at all levels - onshore remote
- Ability to visualise complex topics as a way to converse with stakeholders.
Technical skills
- Demonstrated experience (as user ), understanding and appreciation of technology and IT delivery processes
- Advanced knowledge of MS Excel and MS PowerPoint is a must
- Experience in using JIRA
Soft Skills
- Ability to work independently and take ownership
- Flexibility to handle multiple parallel projects / engagements
- Ability and interest to adopt to new requirements and new project contexts (e. g. switching from a Compliance project to a Legal requirement)
Educational Qualification
- Degree in software engineering or business management
How we'll support you
- Training and development to help you excel in your career
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needs
