Project Lead

You will be stepping into the role of Project Lead for a product migration assignment. This position will be entirely remote, requiring no travel. As the Project Lead, you will be the main point of contact for external customers such as Physicians and Hospitals. Your primary responsibility will involve collaborating with cross-functional teams to efficiently manage product migration tasks and activities related to Revenue Cycle solutions. Your key responsibilities will include managing the product implementation for existing clients, which may involve adding new business or making modifications to current business setups. You will also be responsible for initiating client outreach to kick off the product implementation/migration process. Additionally, you will present a detailed project plan to the client outlining the product modules to be implemented as per the signed contract. One of your crucial roles will be to set clear expectations with the client and define the scope of product migration activities. It will be your responsibility to educate the client on best practices and guide them through each phase of the product migration process. You will be the primary communicator with the client, conducting meetings, conference calls, and ensuring accurate reporting of all migration-related activities under the supervision of the Program Manager. Your role will also involve facilitating training needs, scheduling client training sessions, and tracking the completion of training. You should possess the ability to handle multiple projects simultaneously with tight deadlines, ensuring projects are completed within the set timelines while mitigating any potential risks that could cause delays. In addition, you will be managing detailed work plans, schedules, client status reports, and tracking client product migration deliverables. It will be your responsibility to gather client requirements and collaborate with internal departments to address any issues that may arise during the client product migration process. Your ultimate goal will be to ensure a successful hand-off to the client services group for ongoing support post product migration. Collaboration with internal departments will be essential in resolving client queries and issues throughout the product migration process. You will need to keep the project on track and within scope, anticipating and addressing any project issues that may arise. Your role will also involve developing resolutions in conjunction with the team and management to meet productivity, quality, and client-satisfaction goals.,