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9.0 - 14.0 years
40 - 45 Lacs
Gurugram
Hybrid
In this role, you will bring a balance of best practice knowledge, practical experience, and empathy to help enhance and improve the PMO , to become a source of information on project delivery and to provide insight across PMO data . The PMO services include: Governance and pipeline management : project selection, delivery and review. Insight and tools: reliable and consistent management information supported by organizational learning. Controls: Across Global Units and Region-wide, milestone, benefit, risk and issue monitoring supported by a lifecycle-driven stage gate process. Methodology & Tools: PMO process and tool information and guidance. Qualification and skills required; 10+ years' experience of working within a d epartment/enterprise wide PMO ; Experience of working directly with people in Delhi and the United Kingdom; Experience of enterprise PPM tools, Clarity preferred ; Data analytics skills and experience of dashboarding tools such as PowerBI, drawing conclusions and insight from the data; One or more recognised portfolio, programme or project management qualifications, e.g. PRINCE2, MSP, P3O, M_o_R, PPSO, APM PMQ or RPP, PMP or PMI; Patience and empathy to work with people who will be subject to various pressures and demands; Experience of working with senior members of staff; Keen eye for detail and holds their work to a high standard; Proactive and able to self-identify future tasks and activities, able to work in a logical and methodical manner; Analytical and critical thinking, able to challenge and question in a constructive and empathetic manner; Experience of operating PMO processes and a desire to spot improvement opportunities; Ability to manage, capture, log and manipulate data alongside a focus on making sense of the data and joining the dots”; and Willing to ‘get their sleeves rolled up’ and ‘get things done’.
Posted 2 weeks ago
11.0 - 15.0 years
35 - 50 Lacs
Kolkata
Work from Office
Job Summary We are seeking an experienced Project Manager with 11 to 15 years of experience to join our team. The ideal candidate will have a strong technical background in Spring Boot Microservices and Java along with domain expertise in Wholesale Banking. This hybrid role offers the opportunity to work on cutting-edge projects in a dynamic environment with a focus on delivering high-quality solutions that drive business success. Responsibilities Lead project planning sessions to ensure timely delivery of project milestones Oversee the development and implementation of technical solutions using Spring Boot Microservices and Java Provide guidance and support to the project team to ensure alignment with project goals Collaborate with stakeholders to gather and analyze requirements for Wholesale Banking projects Ensure that project deliverables meet quality standards and client expectations Monitor project progress and make necessary adjustments to ensure successful completion Manage project risks and issues and develop mitigation strategies Communicate project status and updates to stakeholders and senior management Foster a collaborative and productive team environment Ensure compliance with company policies and industry regulations Utilize project management tools and methodologies to track and report on project performance Drive continuous improvement initiatives to enhance project delivery processes Contribute to the companys overall success by delivering high-impact projects that support business objectives Qualifications Possess strong technical skills in Spring Boot Microservices and Java Demonstrate expertise in Wholesale Banking domain Have excellent project management and organizational skills Exhibit strong communication and interpersonal skills Show ability to lead and motivate a team Display problem-solving and critical-thinking abilities Have experience with project management tools and methodologies Be adaptable to changing project requirements and environments Possess a proactive and results-oriented mindset Demonstrate ability to manage multiple projects simultaneously Show commitment to delivering high-quality solutions Have a strong understanding of industry best practices Be able to work effectively in a hybrid work model. Certifications Required PMP or PRINCE2 certification preferred. Java certification is a plus.
Posted 2 weeks ago
1.0 - 5.0 years
3 - 8 Lacs
Noida
Work from Office
Coordinate internal resources & third parties/vendors for the flawless execution of projects. Ensure that projects are delivered on-time, within scope & budget. Develop a detailed project plan to track progress. Required Candidate profile Measure project performance using appropriate systems, tools & techniques. Report & escalate to management as needed . Create and maintain comprehensive project documentation.
Posted 2 weeks ago
5.0 - 8.0 years
6 - 10 Lacs
Pune
Work from Office
Role Purpose The purpose of this role is to support delivery through development and deployment of tools. Do 1. Provide tool design, development and deployment support for the project delivery a. Interact with the internal project or client to understand the project requirement from a tool perspective b. Design the solution keeping in mind the tool requirements, current tools available as well as details on licenses required etc. c. Provide budget and timeline estimates for the tool development/ deployment as required d. For any new tool development, identify sources for development (internal or 3rd party) and work with the project managers on the development of the tool keeping in mind the production rollout timelines e. Conduct commercial discussions with the 3rd party vendors for licenses or tool development f. Conduct appropriate testing to ensure error free deployment of the tool on the project g. Ensure deployment of tool on time and within the estimated budget Deliver No. Performance Parameter Measure 1. Tool Development and deployment Quality of solution Timely development and within budget Timely deployment of tool Error free deployment Mandatory Skills: BMC Control M.
Posted 2 weeks ago
5.0 - 8.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of this role is to support delivery through development and deployment of tools. Do 1. Provide tool design, development and deployment support for the project delivery a. Interact with the internal project or client to understand the project requirement from a tool perspective b. Design the solution keeping in mind the tool requirements, current tools available as well as details on licenses required etc. c. Provide budget and timeline estimates for the tool development/ deployment as required d. For any new tool development, identify sources for development (internal or 3rd party) and work with the project managers on the development of the tool keeping in mind the production rollout timelines e. Conduct commercial discussions with the 3rd party vendors for licenses or tool development f. Conduct appropriate testing to ensure error free deployment of the tool on the project g. Ensure deployment of tool on time and within the estimated budget Deliver No. Performance Parameter Measure 1. Tool Development and deployment Quality of solution Timely development and within budget Timely deployment of tool Error free deployment Mandatory Skills: Splunk AIOPS.
Posted 2 weeks ago
16.0 - 21.0 years
17 - 22 Lacs
Noida
Work from Office
In this role, you will be responsible for the technical delivery of our Packet Core projects, ensuring seamless execution from start to finish. You will manage all technical aspects of the project, ensuring adherence to quality, risk, and time constraints outlined in the customer contract. Your responsibilities will span from delivery approach preparation through deployment, customer acceptance, and ongoing care. As the primary technical interface and first point of escalation for the customer project, you will be a key player in building strong relationships and ensuring customer satisfaction. We encourage you to apply and join our team of dedicated professionals who are committed to delivering exceptional results. You have: Bachelor's or master's degree in computer science, Software Engineering, or a related field. Around 16+ years of experience in Packet Core Projects Knowledge and Experience of Packet Core EquipmentMME, S/PGW, AMF, SMF, UPF Knowledge and Experience of Nokia Packet Core equipmentcMM, cMG, NRD Capable of understanding Technical Notes, Protocol Specs, Method of Procedure It would be nice if you also had: Linux knowledge is an advantage. Basic understanding ofProject Management skill is an advantage Responsible for Packet Core domain project delivery schedule creations Support to Project Manager in creating Project schedule and Resource Management plan Accountable for Project technical documents initiation, creation and delivery, according to customer and internal procedures, consult Project stakeholders with all technical questions related to CPC, managing of project technical risks Manage Packet Core project technical team on daily basics, including specific tasks assignment and control of their execution, coordinate engineers work according to customer demands and expectation Accountable and responsible for closure and follow up of all Tickets raised towards Salesforce/4LS/R&D Solution Architect is accountable for tickets consolidation, prioritization and escalation, coordination/communication with customer and other stake holders related to technical delivery. Responsible for reporting project weekly updates to management, care handover of Project, contribute to improvement (Delivery Quality) KPI by reviewing the need to raise Care case
Posted 2 weeks ago
8.0 - 13.0 years
14 - 19 Lacs
Gurugram
Work from Office
Manages portfolio of clients with multiple projects. Responsible for delivering revenues assigned from specific clients as a result of repeat business caused by flawless execution of projects. Consistently delivers profit margins planned. Consistently completes project without write-downs or multiplier erosion. Typically manages projects involving RTF (Risk Triggering Factors). Manages more complex clients and projects. Has decision-making authority and directs other Project Managers in recognizing risk and uncertainty with plans to mitigate and eliminate such. Directs staff to operate and minimize exposure to claims. Supervises and directs Project Managers with multiple projects or program of projects. Develops and implements strategic project management methodologies and best practices across the organization. Conducts regular project reviews and performance assessments to ensure alignment with organizational goals and client expectations. Collaborates with senior leadership to define project priorities and resource allocation strategies. Mentors and coaches junior Project Managers to enhance their skills and promote professional growth. Leads cross-functional teams to drive innovation and continuous improvement in project delivery processes. Manages stakeholder relationships at the executive level, ensuring clear communication and alignment of project objectives with business goals. Qualifications This level is reserved for a senior level Project Manager who is developing to become a Program Manager. Under supervision of a senior Program Manager, provides oversight and management for multiple projects that are less complex and less sensitive in nature. Works under the direction and supervision of a more senior Program Manager. Begins to manage and direct program resources. Bachelor's degree in Business Administration, Engineering, or related field; Master's degree preferred. Minimum of 8 years of experience in project management, with at least 3 years in a senior role. PMP (Project Management Professional) certification required; additional certifications such as PMI-ACP or PRINCE2 are a plus. Proven track record of successfully managing multiple complex projects simultaneously. Strong leadership skills with the ability to mentor and guide junior Project Managers. Excellent communication and interpersonal skills, with the ability to effectively interact with clients, stakeholders, and team members at all levels. Proficiency in project management software and tools (e.g., Microsoft Project, Jira, Asana). Strong analytical and problem-solving skills, with the ability to identify and mitigate project risks. Experience in budget management and resource allocation across multiple projects. Familiarity with Agile and traditional project management methodologies. Ability to adapt to changing priorities and work effectively under pressure in a fast-paced environment.
Posted 2 weeks ago
3.0 - 6.0 years
6 - 10 Lacs
Gurugram
Work from Office
Budget Adherence & Cost Allocation: Maintain stringent allocated budget through end-to-end project cycle. Risk Mitigation & Operational Security: Proactively identify and address potential risks to ensure successful completion of the projects. Project Delivery & Timeline Management: Ensure timely project completion by managing milestones, resource allocation, and inter-departmental dependencies throughout the project lifecycle. Stakeholder Engagement & Satisfaction: Maintain transparent communication, delivering timely updates, and ensuring alignment with strategic business objectives. Expertise in Spanish Language Well versed in Spanish language
Posted 2 weeks ago
10.0 - 12.0 years
35 - 50 Lacs
Bengaluru
Work from Office
Job Summary We are seeking a Sr. Agilist with 10 to 12 years of experience in Agile methodologies and CX-Scrum Master practices. The ideal candidate will have a strong background in Asset & Wealth Management. This hybrid role requires a dedicated professional to drive Agile transformations and enhance customer experiences within our organization. Responsibilities Lead Agile transformation initiatives across various teams to ensure effective implementation of Agile practices Oversee the development and execution of Agile frameworks including Scrum to enhance productivity and project delivery Provide guidance and mentorship to team members on Agile methodologies and best practices Facilitate Scrum ceremonies such as daily stand-ups sprint planning retrospectives and reviews to ensure smooth project flow Collaborate with stakeholders to understand business requirements and translate them into actionable Agile tasks Monitor and report on Agile project progress identifying and addressing any impediments or risks Drive continuous improvement within teams by implementing feedback loops and refining Agile processes Ensure alignment of Agile practices with organizational goals and objectives to maximize value delivery Support the development of Agile training programs and workshops to enhance team capabilities Foster a culture of collaboration transparency and accountability within Agile teams Utilize Agile metrics and tools to track performance and identify areas for improvement Engage with cross-functional teams to ensure seamless integration of Agile practices across the organization Promote the adoption of Agile principles and practices to enhance customer experience and satisfaction Qualifications Possess a deep understanding of Agile methodologies including Scrum and their application in Asset & Wealth Management Demonstrate expertise in facilitating Scrum ceremonies and Agile project management Exhibit strong leadership and mentorship skills to guide teams through Agile transformations Showcase excellent communication and collaboration abilities to work effectively with stakeholders Have a proven track record of driving continuous improvement and delivering successful Agile projects Hold relevant certifications such as Certified Scrum Master (CSM) or Agile Certified Practitioner (ACP) Display proficiency in Agile metrics and tools to monitor project performance and outcomes Bring a strategic mindset to align Agile practices with organizational goals and customer needs Show commitment to fostering a culture of transparency accountability and collaboration within teams Possess experience in developing and delivering Agile training programs and workshops Demonstrate ability to manage and mitigate risks within Agile projects Exhibit strong problem-solving skills to address impediments and enhance project delivery Have a background in Asset & Wealth Management to understand domain-specific challenges and opportunities.
Posted 2 weeks ago
8.0 - 12.0 years
27 - 42 Lacs
Pune
Work from Office
Job Summary We are seeking a Senior Project Coordinator with 8 to 12 years of experience to join our team. The ideal candidate will have strong technical skills in Linux and C++ and preferably domain experience in Cards & Payments. This hybrid role requires excellent coordination and communication skills to ensure project success. Responsibilities Coordinate and oversee project activities to ensure timely completion and adherence to project goals. Collaborate with cross-functional teams to gather requirements and define project scope. Monitor project progress and provide regular updates to stakeholders. Identify and mitigate project risks to ensure smooth project execution. Utilize technical expertise in Linux and C++ to troubleshoot and resolve project-related issues. Ensure project documentation is complete and up-to-date. Facilitate effective communication among team members and stakeholders. Conduct project meetings and provide clear direction to team members. Track project milestones and deliverables to ensure alignment with project timelines. Provide support and guidance to team members to enhance project performance. Analyze project data to identify areas for improvement and implement corrective actions. Ensure compliance with company policies and industry standards throughout the project lifecycle. Utilize domain knowledge in Cards & Payments to enhance project outcomes. Qualifications Possess strong technical skills in Linux and C++. Demonstrate excellent project coordination and communication skills. Have domain experience in Cards & Payments (nice to have). Exhibit the ability to identify and mitigate project risks. Show proficiency in project documentation and reporting. Display strong analytical and problem-solving skills. Have a proven track record of successful project delivery. Demonstrate the ability to work effectively in a hybrid work model. Possess strong organizational and time management skills. Exhibit the ability to facilitate effective team communication. Show a commitment to continuous improvement and learning. Demonstrate the ability to work independently and as part of a team. Have a strong understanding of industry standards and best practices.
Posted 2 weeks ago
7.0 - 11.0 years
13 - 18 Lacs
Bengaluru
Work from Office
Role Summary WSP is seeking a highly skilled individual for this role to join the Design and Engineering Management team on major multi-disciplinary project delivery, from concept stage through to detailed design. The role will focus on establishing and implementing best practices and leadership through design production, coordination and delivery across multiple discipline teams. Accountabilities of the role include managing production of high quality coordinated designs and project deliverables, technical and people leadership and project delivery leadership . The role holder must take a proactive ‘hands on’ approach to all aspects of the role. This is a fantastic opportunity to join WSP as part of an expanding multidisciplinary Metro delivery team with a portfolio of major projects globally. As a member of our team, you will have the opportunity to influence the most exciting and high profile major projects across the world. Responsibilities Project and Technical Delivery Lead the management of designs through all design stages, ensuring coordinated designs are produced across discipline teams Presenting design outputs in a clear and precise manner Take a strategic lead role on large multi-disciplinary projects as well as providing bespoke design solutions to niche and architectural led concept designs Manage design interfaces across multidisciplinary project teams Engage with the Complimentary Resource Centres (CRCs) to ensure that communication and design processes are continually improved Continual and early communication of progress and issues with wider project team (e.g. EWN, etc) Familiarisation with project relevant standards, ideally including metro design standards for sub-surface stations Own and effectively manage scope delivery to budget and programme Form strong working relationships with other WSP disciplines, external design consultants, stakeholders and clients Provide leadership and guidance in the successful delivery of projects, ensuring client satisfaction Manage project risk Key Competencies / Skills Strong experience working on metro schemes and station design, ideally including sub-surface metros A proven track record of successful design delivery, in particular taking designs from concept/preliminary stage to tender/reference design, to support Clients’ procurement of Contractors The ability to make a difference, pro-actively manage requirements and risks and influence others to deliver successfully Excellent inter-personal skills, with good leadership capable of communicating effectively with other members of the project team, stakeholders & Clients Preferred Chartered status with a relevant globally recognised professional institution Experience of operating as a lead client contact for consultancy services and the fostering of excellent relationships with Clients and co-professionals Technical Experience (e.g. Areas, Software) International experience in leading multidisciplinary teams producing, checking and coordinating designs through the entire design and construction cycle for projects Ability to lead teams to produce high quality coordinated design solutions Technical focus on the delivery of the technical design reports, drawings and specifications to the required regulations and quality standards Provide technical solutions on projects Good knowledge of H&S legislation, Safe by Design principles and Railway safety Initiate and participate in design peer reviews in alignment with the QMS system Provide support and guidance to Technical Working Group (TWG) Keep up to date with industry developments with respect to own discipline and understand and appreciate the basic technical principles and drivers of other disciplines A strong fundamental understanding of all aspects of design and engineering management on Metro projects (design delivery, information management, engineering assurance, systems engineering, systems assurance, etc) Review the Design and Engineering Management Plan and other related project documents and requirements Support development and implementation of project processes (e.g. engineering assurance, meeting schedules, interface management, design decision logs, etc) Support development of guidance documents Coordinate information sharing Lead coordination meetings Experienced in discipline and industry specific software Other People and Team Leadership Client Relationships Collaboration & Teamwork Commercial Acumen Technical Capability & Delivery Adaptability & Learning Qualifications Bachelor of Engineering, Bachelor of Technology Relevant professional qualification
Posted 2 weeks ago
10.0 - 12.0 years
20 - 25 Lacs
Kochi
Work from Office
Role & responsibilities Define project scope, goals and timelines. Develop project plans, resource allocation and budgeting. Responsible for designing, developing, testing, and implementing solutions. Additionally, skilled in Marketing Technologies activities such as analytics, SEO optimization, dashboard creation, and management reporting. Lead technical teams in website and mobile app development, as well as the analytics and management reporting teams. Review and ensure the technical quality of project deliverables, and provide technical guidance and support as needed. Communicate project progress and insights to stakeholders. Manage expectation and ensure stakeholder needs are met. Identify and mitigate project risks and issues. Develop contingency plans and ensure business continuity. Lead and manage project teams, including Front End Engineers, API Developers, AEM Developers and Testers. Foster collaboration and ensure effective communication. Ensure accurate project documentation and reporting. Develop project reports and present to stakeholders. Build partnership with internal and external stakeholders. Collaborate with cross-functional teams to achieve project goals. Identify areas for process and technical improvement. Implement changes and ensure project efficiency and effectiveness. Responsible for overseeing the planning, execution and delivery of technical projects using Agile methodologies. Strong knowledge of Agile processes and tools. Ensure team understanding and adherence to agile principles. Preferred candidate profile 10+ years of experience. Bachelor's degree in a relevant field, such as Computer Science, Information Technology, Business Analytics, Statistics, Data Science, or a related field. Proven track record of successfully leading and collaborating with Web and Mobile App development team using Agile methodology and practices. Strong understanding of latest software development methodologies primarily Agile development methodology. Expertise in Martech technologies including Adobe AEM, Adobe Analytics, Front End Technologies and Java API development. Excellent communication and presentation skills with the ability to translate complex data concepts into clear and actionable insights for both technical and non-technical audiences. Strong leadership skills with the ability to motivate, coach, and delegate tasks effectively. Demonstrated ability to build strong relationships and collaborate with stakeholders across all levels of the organization. Strategic thinking and problem-solving skills with a focus on data-driven solutions. GOOD TO HAVE Experience developing and managing latest governance frameworks. Experience in Backend Technologies (JAVA Preferred) & front end technologies and cloud-based analytics platforms. Knowledge of Azure DevOps, MS Project, MS PowerPoint. Immediate joiners preferred.
Posted 2 weeks ago
7.0 - 12.0 years
9 - 14 Lacs
Pune
Work from Office
Senior Project Manager with: 712 years of experience Salesforce project delivery experience Hands-on experience with Agile/Scrum methodologies Excellent client communication & stakeholder management Proven ownership of end-to-end project delivery
Posted 2 weeks ago
15.0 - 18.0 years
30 - 40 Lacs
Mohali, Bengaluru
Work from Office
Job Summary: We are seeking an experienced and detail-oriented Technical Project Manager , with strong interpersonal skills to lead and manage Data, Business Intelligence (BI), and Analytics initiatives across single and multiple client engagements. The ideal candidate will have a solid background in data project delivery, knowledge of modern cloud platforms, and familiarity with tools like Snowflake , Tableau , and Power BI . Understanding of AI and machine learning projects is a strong plus. This role requires strong communication and leadership skills, with the ability to translate complex technical requirements into actionable plans and ensure successful, timely, and high-quality delivery with attention to details. Key Responsibilities: Project & Program Delivery Manage end-to-end, the full lifecycle of data engineering and analytics, projects including data platform migrations, dashboard/report development, and advanced analytics initiatives. Define project scope, timelines, milestones, resource needs, and deliverables in alignment with stakeholder objectives. Manage budgets, resource allocation, and risk mitigation strategies to ensure successful program delivery. Use Agile, Scrum, or hybrid methodologies to ensure iterative delivery and continuous improvement. Monitor performance, track KPIs, and adjust plans to maintain scope, schedule, and quality. Excellence in execution and ensure client satisfaction Client & Stakeholder Engagement Serve as the primary point of contact for clients and internal teams across all data initiatives. Translate business needs into actionable technical requirements and facilitate alignment across teams. Conduct regular status meetings, monthly and quarterly reviews, executive updates, and retrospectives. Manage Large teams Ability to manage up to 50+ resources working on different projects for different clients. Work with practice and talent acquisition teams for resourcing needs Manage P & L Manage allocation, gross margin, utilization etc effectively Team Coordination Lead and coordinate cross-functional teams including data engineers, BI developers, analysts, and QA testers. Ensure appropriate allocation of resources across concurrent projects and clients. Foster collaboration, accountability, and a results-oriented team culture. Data, AI and BI Technology Oversight Manage project delivery using modern cloud data platforms Oversee BI development using Tableau and/or Power BI , ensuring dashboards meet user needs and follow visualization best practices. Conduct UATs Manage initiatives involving ETL/ELT processes, data modeling, and real-time analytics pipelines. Ensure compatibility with data governance, security, and privacy requirements. Manage AL ML projects Data & Cloud Understanding Oversee delivery of solutions involving cloud data platforms (e.g., Azure, AWS, GCP), data lakes, and modern data stacks. Support planning for data migrations, ETL processes, data modeling, and analytics pipelines. Be conversant in tools such as Power BI, Tableau, Snowflake, Databricks, Azure Synapse, or BigQuery. Risk, Quality & Governance Identify and mitigate risks related to data quality, project timelines, and resource availability. Ensure adherence to governance, compliance, and data privacy standards (e.g., GDPR, HIPAA). Maintain thorough project documentation including charters, RACI matrices, RAID logs, and retrospectives. Qualifications: Bachelor’s degree in Computer Science, Information Systems, Business, or a related field. Certifications (Preferred): PMP, PRINCE2, or Certified ScrumMaster (CSM) Cloud certifications (e.g., AWS Cloud Practitioner , Azure Fundamentals , Google Cloud Certified ) BI/analytics certifications (e.g., Tableau Desktop Specialist , Power BI Data Analyst Associate , DA-100 ) Must Have Skills: Strong communication skills Strong interpersonal Ability to work collaboratively Excellent Organizing skills Stakeholder Management Customer Management People Management Contract Management Risk & Compliance Management C-suite reporting Team Management Resourcing Experience using tools like JIRA, MS Plan etc. Desirable Skills: 15 years of IT experience with 8+ years of proven project management experience, in delivering data, AI Ml, BI / analytics-focused environments. Experience delivering projects with cloud platforms (e.g., Azure , AWS , GCP ) and data platforms like Snowflake . Proficiency in managing BI projects preferably Tableau and/or Power BI . Knowledge or hands on experience on legacy tools is a plus. Solid understanding of the data lifecycle including ingestion, transformation, visualization, and reporting. Comfortable using PM tools like Jira, Azure DevOps, Monday.com, or Smartsheet. Experience managing projects involving data governance , metadata management , or master data management (MDM) .
Posted 2 weeks ago
10.0 - 15.0 years
15 - 18 Lacs
Noida
Work from Office
1. Project Planning : Develop and manage project plans, including scope, timelines, budgets, and resource allocation. 2. Project Execution : Oversee project execution, ensuring that projects are delivered on time, within budget, and to the required quality standards. 3. Stakeholder Management : Communicate with stakeholders, including project sponsors, team members, and customers, to ensure that their needs are met and expectations are managed. 4. Risk Management : Identify, assess, and mitigate project risks to minimize their impact on the project. 5. Team Management : Lead and manage cross-functional project teams, ensuring that team members are motivated, engaged, and working towards project goals. 6 . Quality Assurance : Ensure that project deliverables meet the required quality standards and that quality processes are followed. 7. Budgeting and Cost Management : Manage project budgets and costs, ensuring that expenses are tracked and controlled. 8. Progress Reporting : Provide regular project progress reports to stakeholders, highlighting achievements, issues, and risks. Skills and Qualifications: 1. Project Management Methodologies: Knowledge of project management methodologies, such as Agile, Scrum, or Waterfall. 2. Technical Skills: Understanding of IT concepts, technologies, and systems relevant to the project. 3. Leadership and Team Management: Experience in leading and managing cross-functional teams. 4. Communication and Stakeholder Management: Excellent communication and stakeholder management skills. 5. Risk Management: Ability to identify, assess, and mitigate project risks. 6. Budgeting and Cost Management: Experience in managing project budgets and costs. 7. Problem-Solving: Strong problem-solving skills, with the ability to analyze complex issues and develop effective solutions. Experience: 1. Project Management Experience: Proven experience in managing IT projects, preferably in a similar industry or domain. 2. Leadership Experience: Experience in leading cross-functional teams and managing stakeholders.
Posted 2 weeks ago
15.0 - 20.0 years
15 - 25 Lacs
Hyderabad
Work from Office
Hiring Project Manager (e-Gov) with 15+ yrs exp in SDLC, .NET/Java, SQL, PMP/PRINCE2 preferred. Govt project exp a plus. Age below 45 yrs. Telugu speaking must.
Posted 2 weeks ago
6.0 - 10.0 years
9 - 13 Lacs
Chennai
Work from Office
Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. ? Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough understanding of clients’ individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines ? Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses ? Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as require Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. ? Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 weeks ago
5.0 - 8.0 years
4 - 7 Lacs
Bengaluru
Work from Office
About The Role Responsibilities Work with the Service Delivery Team to understand their portfolio, business strategy, prioritization, etc. to facilitate quality service delivery. Work with IT Global Program Management Office and cross functional PMOs to define the approach Provide executive visibility to project, program, portfolio and functional level status, issues, risks, costs, etc. Provide information to IT Global Program Management Office so demand, financials, service and project delivery can be aggregated to the enterprise level Assist with FY Plan and Outlook activities Monitor and report on actual and projected spend to demonstrate function operates within FY Plan/Outlook – function, portfolio and program/project levels. Assist in the implementation and embedding of process, methods and best practice into service delivery activities for the function, including project management, financial management, resource management, etc. Improve communications, content and transparency of information with key customers ? To qualify for the role you must have Degree at university level English language skills - excellent written and verbal communication 3+ years of experience, including demonstrated project management and financial management experience End to end understanding of IT life cycle (pipeline, resource, demand, project delivery, financial) Experience in end-to-end financial management – plan, forecast, actual – function, portfolio and program/project levels Very good understanding of service delivery related key performance indicators Project delivery experience in a similar IT environment Experience working in a global IT environment Business Analytic skills Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change Customer orientation and responsiveness Ability to deal efficiently with escalations and difficult situations/people under pressure Outstanding self-management , influence management , information presentation and interpersonal, communication ? ? ? Mandatory Skills: Oracle Fusion HCM TechnoFunctional. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 weeks ago
5.0 - 10.0 years
10 - 20 Lacs
Gurugram
Hybrid
Role & responsibilities The Project Manager leads the team through the project life cycle by establishing a plan that maximises value to the stakeholders, ensuring the execution of that plan and tracking the teams performance against it. The project manager ensures that the project is optimised to prioritise value within balanced constraints and manages expectations through changing environments. Primary Responsibilities: • Define project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility and that reasonable commitments are made. • Develop and maintain detailed project plans, schedules, and milestones to track progress, adapting plans as required. • Organise project tasks and allocate resources, ensuring that projects are delivered on-time, within scope, and budget. • Implement and maintain the project governance structure, ensuring alignment with organisational policies and standards. • Manage changes to the project scope, schedule, and costs using appropriate change control processes and tools. • Collect, analyse, and utilise project data to inform decision-making and drive project performance. • Manage project financials, including budgeting, forecasting, and financial reporting, ensuring alignment with business objectives. • Implement and monitor quality assurance processes, ensuring project deliverables meet the required quality standards. • Identify, manage, and mitigate project risks and resolve issues, maintaining a risk register and issue log. • Engage, manage, and communicate effectively with customers and other stakeholders, managing their expectations throughout the project lifecycle. • Identify, track, and realise project benefits, ensuring alignment with organisational strategy and customer expectations. • Manage project handover, ensuring a smooth transition to operations, including training and support documentation. Preferred candidate profile Strong knowledge of project management methodologies, tools, and techniques. Professional Project Management and Agile certification (e.g. PMP, PMI-ACP, Scrum Master) 4 years+ experience working as a project manager Demonstrable experience in managing projects from initiation to completion. Excellent organizational and time management skills, with the ability to manage multiple tasks concurrently. Proficiency in using project management software and tools, such as Microsoft Project or similar. Solid understanding of budgeting, financial reporting, and resource allocation. Must have Hands-on experience in delivering medium to high complexity Contact Center projects using Genesys/NICE InContact or other prevailing contact center platforms. Sound understanding of basic contact center terminologies, must possess basic knowledge of SIP trunk, SBC, Audio Codes, IVR Flow. Understanding of Digital Integrations will be preferred.
Posted 2 weeks ago
4.0 - 9.0 years
6 - 10 Lacs
Noida
Work from Office
Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery Do - Delivery Management - Ensure seamless delivery of the projects - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs - Ensure 100% compliance to Project SLAs, information security protocols and etc (all customers contractual obligations) - Monitor and take appropriate actions on internal and external audit findings to ensure no major non-compliance/ deviation from the SLA - Liaise between customer and internal technical delivery team to drive project health by adhering to organizational norms of project metrics - Drive various project related audits like quality, customer, ISO etc and ensure zero non-compliance - Conduct periodic cadence with the quality team to take proactive measures to resolves issues/ possible escalations - Conducts periodic cadence with Workforce Management Group (WMG) to ensure 100% fulfillment as per the program/ project requirement - Regularly audit quality (QA) status of delivery and engage QA team to ensure adherence to Quality Assurance standards and processes - Maintain project structure in Confluence & SAP in line with prevailing business requirements and norms - Ensure expected ramp down (ERD) compliance as committed in MSA - Client Relationship Management - Engage with client to deploy opportunities to deploy multiple solutions within/ across SLs to create a stronger value proposition for clients - Conduct regular customer connects (meetings/ visits/ video- conference) and participate in Management Review Meetings (MRM) with client management/engagement managers to understand customers current and future needs and seek feedback to improve delivery methodology/ timelines/ resource allocation - Identify and close early warnings on a project to avoid any customer escalations - Plan and conduct Quarterly Business Reviews (QBR) along with DMs/ ADH with the client management/ leadership team to drive improvement actions and mine for a new portfolio/ opportunity within the account - Design and monitor project performance dashboards/ reports with the clients periodically - Delivery governance across the project - Create weekly/ monthly/ quarterly MIS and reports to monitor and track overall project - Conduct periodic reviews with the delivery team on operational, quality and fulfillment parameters and new idea generation & its implementation on existing projects - Identify and resolve potential risks or early warning signs on project delivery to drive for ZERO surprise escalations and eliminate any revenue leakage - Escalate any deviations from the project charter to the delivery managers in terms of schedule, effort, cost, infrastructure from the project charter and minimize process exceptions and such deviations from the actual project plan - Review and monitor revenue allocations/ realization to avoid OB revenue leakage - Provide inputs to delivery leadership team on overall delivery performance parameters (project heath, utilization, realization etc) at project/ program level during reviews highlighting any critical project escalations and potential risks - Operational Excellence - Automation Focus - Perform pareto analysis as per the no. of incidents received and accordingly identify automation opportunities and drive value adds across the project - Deploy next generation hyper automation and crowdsourcing initiatives in coordination with Holmes RO team to enhance productivity, quality and speed of delivery - Interact and engage with tools team to bring in new tools in the project to automate certain pointers/ elimination of any noise in the project - Innovation Focus - Brainstorm with the team to identify improvement opportunities and initiatives to further improve quality, delivery speed and productivity parameters - Drive value adds and BVMs; ensure management showcases them to customer in MRM & QBR to drive growth - Plan and conduct periodic idea campaigns to generate new solutions to the problems/ define better ways of working - Drive and deploy Knowledge Management and sharing - Contribute in internal knowledge sharing initiatives at Wipro by driving internal training sessions, best practices, learnings, value adds and BVMs and deploys best practices in various projects within own account - Deploy the Wipro's knowledge management portal across the account and monitor & track trainings - Capability Development and Talent Pipeline Creation - Demand forecasting in line with business requirements - Anticipate attrition and ensure right talent supply chain to deliver the project - Spearhead quarterly demand forecasting and resource planning aligned to project requirements - Create and deploy a workplan to fulfil the required demand from all the talent channels including external (lateral, contractors etc) hiring in coordination with WMG/ CWMG and Talent Acquisition team - Anticipate new skills/ upcoming technologies required to deliver the project and ensure the team is trained or right talent is inducted into the project as per the skill requirements - Drive 100% compliance on trainings and upskilling requirements - Prioritize and identify essential and upcoming technical skills required across programs/ projects to facilitate and drive right supply chain - Drive towards 100% mandatory training compliance for the target population within an account - Plan and drive rotations for seed positions and ensure replacement plan to be arrived ahead of rotations - Quarterly connect with critical talent to understand their career aspirations and create their learning maps along with project managers and HRBP - Fresher engagement program - Ensure a stable arrangement and assimilation of rookie within accounts in coordination with competency group team (classroom trainings/ e-learning, certifications, on the job training etc) - Team Management - Resourcing - Forecast talent requirements as per the current and future business needs - Hire adequate and right resources for the team - Talent Management - Ensure adequate onboarding and training for the team members to enhance capability & effectiveness - Build an internal talent pool and ensure their career progression within the organization - Manage team attrition - Drive diversity in leadership positions - Performance Management - Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports - Ensure that the Performance Nxt is followed for the entire team - Employee Satisfaction and Engagement - Lead and drive engagement initiatives for the team - Track team satisfaction scores and identify initiatives to build engagement within the team - Facilitate rewards and recognition to acknowledge the high performers in the team Deliver 1. Delivery Management Client satisfaction PCSAT, Brand score, no. of customer references, SDR/ QBR %, Pulse % satisfied (top 2 box), Zero surprise delivery escalation from the customer, adherence to project charter 2. Delivery Management operational efficiency Contractual adherence %, Quality index, Utilization %, cost of delivery target, overdue indent, 100% SLA compliance, PEI % target, 100% usage of click to bill, % SAP loss for T&M projects 3. Delivery Management Financials Revenue target achievement, Operating margin %, leakage from OB to revenue, revenue per employee, CR realization target, process exceptions to be minimized, bench cost % of total cost, underrun % target for FPP projects, effort saving through NG-1, NG-2 initiatives 5. Capability Building % attrition, critical talent attrition%, % trained on new age skills, % of team trained in necessary behavioural skills, diversity ratio, % localization targets by market, billable rookie ratio, rookie/NJNB assimilation TATs, offshore mix 6. Team Management Team attrition %, Employee satisfaction score
Posted 2 weeks ago
8.0 - 10.0 years
15 - 25 Lacs
Hyderabad
Work from Office
Responsible for End-to-End IT delivery & quality of realization phase for the agreed scope for cluster of projects Taking the lead on transition, ensuring the changes are effectively integrated into the business Prepare affected business areas for transition to new ways of working Responsible for dependency management across project Responsible for identifying and leveraging cross project synergies in tooling and solutions Responsible for status reporting to program / portfolio and other key stakeholders. Escalation point for PMs & PgM Work closely with program / portfolio / business core teams to ensure translation of strategy to IT realization Responsible for estimates, planning and tracking of E2E projects across all tracks(Analysis, Design & Development, Integration, Testing) Responsible for securing the project resources by coordinating with resource pool managers/vendors Responsible for engagement and dis-engagement of project resources Responsible for Scope, Time, Cost, Quality, Stakeholder Management, Risk Management and Integration Defining, setting up process for capturing Metrics and Reporting on the same. Responsible for making Project level decisions and implement the same in efficient and effective way. Responsible for cost/budget management Organize the project team, making it efficient and effective, and ensure there is constant improvement in internal and external collaboration processes. Considers organizational values, employee's expertise and past contributions Lead employees to meet the organization's expectations for productivity, quality, and goal accomplishment. Be a catalyst in implementing our Colruyt values in the organization. Go getter and Lead by example Achieve stretched goals through inspirational leadership. Communication & collaboration Responsible for the synergy with other teams (in India and Belgium) and directions, so that the team contributes significantly to the global process. Identifying and resolving problems, determining quality improvements and implementing change. Shares information with team through frequent, open, quality, two-way communication with a sense of direction. Requirements Have at least 7-10 years of experience in managing multiple large projects as a project manager involving onsite-offshore delivery model Should have worked for atleast 2 years at Onsite (preferably in EU region) Have experience in end to end project execution Have an extensive background in software development Able to adapt to Colruyt Project / Program Management methodologies and processes Good at not only predictive methodologies but also adaptive project management methodologies Able to work in ambiguous and uncertain environment Able to adapt yourself to the changing demands of the project and the team You can adapt your leadership depending on situation: coaching and delegating responsibilities where possible, directing or micro management as a last option only. You can take quick, but thoughtful decisions You are not simply an executer of "assignments" but somebody who sees opportunities and takes initiatives and develops vision (technical, functional, organisational, methodology) You're a pusher who can make ideas come true in reality Good people manager You can inspire/motivate people to reach results You are strong in organization / coordination of projects and daily operations You are social and you build easily professional relationships with people of all levels and departments in the organization What level of experience were looking for? Total experience of 12-18 years, out of which 7-10 years in project / program management domain. Experience Agile Methodology in the recent past and also have Project Management experience in managing Java/Integrations projects and technical know-how of these areas is also will be additional added value.
Posted 2 weeks ago
1.0 - 5.0 years
3 - 7 Lacs
Gurugram
Work from Office
Not Applicable Specialism Managed Services Management Level Associate & Summary At PwC, our people in project portfolio management focus on optimising project portfolios to drive strategic business outcomes. These individuals oversee project selection, prioritisation, and resource allocation to facilitate successful project delivery. In project management at PwC, you will oversee and coordinate various projects to facilitate successful delivery within budget and timeline. You will leverage strong organisational and communication skills to effectively manage teams and stakeholders. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary We are seeking a dynamic and experienced Management Consultant to join our Advisory Team, specializing in Capital Projects & Infrastructure. As a Management Consultant, you will play a pivotal role in advising clients on complex issues related to project management, strategy formulation, financial planning, and operational efficiency within the infrastructure and construction sectors. Collaborate with clients to understand their strategic objectives and challenges in the Capital Projects & Infrastructure domain. Conduct indepth analysis and assessment of client project portfolios, financial models, and operational processes. Develop tailored recommendations and strategies to optimize project performance, enhance cost efficiency, and mitigate risks. Lead or support the implementation of recommended solutions, working closely with client teams and stakeholders. Provide expertise in areas such as project financing, procurement strategies, regulatory compliance, and sustainability practices. Conduct market research and industry benchmarking to identify emerging trends and best practices in the Capital Projects & Infrastructure sector. Prepare and deliver highquality presentations, reports, and business cases to communicate findings and recommendations effectively to clients and senior management. Actively contribute to business development efforts, including proposal writing, client presentations, and networking activities. Mandatory skill sets Strategy & Operation consulting, logistics operations Preferred skill sets Strong analytical skills with the ability to interpret complex data, perform financial modeling, and conduct feasibility studies. Years of experience required 2 + Education qualification Bachelor s degree in technology and advanced degree (MBA, PGP/PGDM) preferred. Education Degrees/Field of Study required Postgraduate (Diploma), Bachelor in Business Administration Degrees/Field of Study preferred Required Skills Consulting Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Business Case Development, Business Process Improvement, Change Control Processes, Communication, Costing, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, IT Project Lifecycle, Kanban (Project Management), Optimism, Plan of Action and Milestones (POA&M), Process Mapping, Process Standardization, Program Management, Project Budgeting, Project Coordination, Project Delivery, Project Documentation, Project Governance {+ 18 more} No
Posted 2 weeks ago
2.0 - 6.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Responsibilities: Apply Agile SCRUM framework and SAFe methodology in daily activities to ensure efficient project delivery and team collaboration. Supporting the Program for Development of Digitalization Processes and PLM Applications of the ITL (Integrated Tool Landscape) at Siemens Healthineers. features for Teamcenter. Identification and implementation of unit, integration, automation tests. Performing Code Review, providing Documentation inputs, and ensuring delivery conforming to Organization and Project Quality Processes Must Have: Hands-on experience in Teamcenter Active Workspace Client (AWC) configuration SAFe Agile certification.
Posted 2 weeks ago
2.0 - 8.0 years
4 - 10 Lacs
Gurugram
Work from Office
Our Purpose Title and Summary Consultant, Performance Analytics, Advisors & Consulting Services Advisors & Consulting Services Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants. The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Performance Analytics consultants translate data into insights by leveraging Mastercard and customer data to design, implement, and scale analytical solutions for customers. They use qualitative and quantitative analytical techniques and enterprise applications to synthesize analyses into clear recommendations and impactful narratives. Roles and Responsibilities Client Impact Provide creative input on projects across a range of industries and problem statements Contribute to the development of analytics strategies and programs for regional and global clients by leveraging data and technology solutions to unlock client value Collaborate with Mastercard team to understand clients needs, agenda, and risks Develop working relationship with client analysts/managers, and act as trusted and reliable partner Team Collaboration & Culture Collaborate with senior project delivery consultants to identify key findings, prepare effective presentations, and deliver recommendations to clients Independently identify trends, patterns, issues, and anomalies in defined area of analysis, and structure and synthesize own analysis to highlight relevant findings Lead internal and client meetings, and contribute to project management Contribute to the firms intellectual capital Receive mentorship from performance analytics leaders for professional growth and development Qualifications Basic qualifications Undergraduate degree with data and analytics experience in business intelligence and/or descriptive, predictive, or prescriptive analytics Experience managing clients or internal stakeholders Ability to analyze large datasets and synthesize key findings Proficiency using data analytics software (e.g., Python, R, SQL, SAS) Advanced Word, Excel, and PowerPoint skills Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment Ability to communicate effectively in English and the local office language (if applicable) Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs Preferred qualifications Additional data and analytics experience in building, managing, and maintaining database structures, working with data visualization tools (e.g., Tableau, Power BI), or working with Hadoop framework and coding using Impala, Hive, or PySpark Ability to analyze large datasets and synthesize key findings to provide recommendations via descriptive analytics and business intelligence Experience managing tasks or workstreams in a collaborative team environment Ability to identify problems, brainstorm and analyze answers, and implement the best solutions Relevant industry expertise Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.
Posted 2 weeks ago
3.0 - 8.0 years
5 - 10 Lacs
Bengaluru
Work from Office
Facilitates the scheduling of meetings, applies our ATTs to incoming requests, ensures our team s adherence to deadlines, and adheres to the Global Content team s project release process. Ensures the Global Content writing team has all they need to do great work, such as a complete content brief, supporting material and research and clear deadlines during the project discovery phase. Manages the full internal flow of assigned projects to ensure flawless execution and timely delivery of projects to Senior Manager, Global Content Operations and internal stakeholders to meet business deadlines. Communicates proactively with Global Content Writing team and internal stakeholders, advising of progress and timings, throughout the project lifespan. Keeps Senior Manager, Global Content Operations apprised of project statuses as requested and connects on needs or issues in a timely manner. Ensures accurate reporting of project status and project time in workflow management tool, providing ad hoc reports when requested by Senior Manager, Global Content Operations. Anticipates and helps avoid delays in client feedback by utilizing effective reminder tactics as well as proactively escalating and addressing issues where timelines are in jeopardy or other information is needed in order for the Global Content Writing team to proceed as scheduled. Ensures quality control by communicating closely with Global Content Writing team members to allow enough time and resources for projects to route through our editing and proofreading process. A team player who works collaboratively and respectfully with the Global Content Writing team and its stakeholders. Continuously self-educating on best practices, industry trends and techniques and proactively uses the Global Content team as a knowledge resource through questions and constructive feedback. Facilitates the scheduling of meetings, applies our ATTs to incoming requests, ensures our team s adherence to deadlines, and adheres to the Global Content team s project release process. Ensures the Global Content writing team has all they need to do great work, such as a complete content brief, supporting material and research and clear deadlines during the project discovery phase. Manages the full internal flow of assigned projects to ensure flawless execution and timely delivery of projects to Senior Manager, Global Content Operations and internal stakeholders to meet business deadlines. Communicates proactively with Global Content Writing team and internal stakeholders, advising of progress and timings, throughout the project lifespan. Keeps Senior Manager, Global Content Operations apprised of project statuses as requested and connects on needs or issues in a timely manner. Ensures accurate reporting of project status and project time in workflow management tool, providing ad hoc reports when requested by Senior Manager, Global Content Operations. Anticipates and helps avoid delays in client feedback by utilizing effective reminder tactics as well as proactively escalating and addressing issues where timelines are in jeopardy or other information is needed in order for the Global Content Writing team to proceed as scheduled. Ensures quality control by communicating closely with Global Content Writing team members to allow enough time and resources for projects to route through our editing and proofreading process. A team player who works collaboratively and respectfully with the Global Content Writing team and its stakeholders. Continuously self-educating on best practices, industry trends and techniques and proactively uses the Global Content team as a knowledge resource through questions and constructive feedback. Requirements Bachelor s degree in marketing, Business Administration, or related field. Minimum 3 years relevant project management experience in a marketing or agency setting working with a creative team. Strong technical skills across Microsoft Office Suite, especially Microsoft Excel Strong experience with Workfront or other project management software/applications Proven record of successful multi-project management Experience creating and managing detailed work plans based on defined scope and objectives Strong communication skills Excellent time management & organizational skills Preferred Skills Experience working with content teams in the financial, insurance, risk or benefits consulting space. Strong technical skills across Microsoft Office Suite and project management software, preferably Workfront. Experience crafting and handling detailed work plans based on outlined scope and objectives. Professional and conversational fluency in English is a must. Behaviors / Soft Skills Self-motivated and proactive, you have a risk averse, forward-thinking mindset and take initiative. Possesses strong communication skills and demonstrates the ability to interact effectively across all levels of our internal or client teams. Elevated attention to detail with an ability to manage and prioritize a large number of deliverables at one time. Possesses a flexible approach to change; works effectively in a variety of situations; constantly seeks improvements. Introduction We believe that every candidate brings something special to the table, including you! So, even if you feel that you re close but not an exact match, we encourage you to apply. We d be thrilled to receive applications from exceptional individuals like yourself. Gallagher, a global industry leader in insurance, risk management, and consulting services, boasts a team of over 50,000 professionals worldwide. Our culture, known as "The Gallagher Way," is driven by shared values and a passion for excellence. At the heart of our global operations, the Gallagher Center of Excellence (GCoE) in India, founded in 2006, upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers. Overview The Global Content Project Manager is an integral role that works directly within the Global Content team to support, manage and release content created by the Global Content Team. The Global Content Project Manager is responsible for ensuring assigned content projects are completed within established Average Turnaround Times (ATT) with deadlines clearly and consistently set and communicated. The position plays a critical role in ensuring assigned Global Content projects are correctly set up and managed through our project management software system (Workfront) and appropriately assigned and scheduled with Global Content resources to maintain even workflows and on-time project delivery. To be successful in this role, the candidate must have strong organizational and time management skills to facilitate a structured environment to support the writing team in delivering world-class work. The candidate must also be able to establish and build strong relationships across internal teams and divisions. Having an interest in content, risk and insurance; being creative and detail-oriented; process-minded yet flexible; and able to speak up and communicate needs to ensure adherence to project timelines will be critical. An ability to work in a fast-paced environment and handle multiple projects simultaneously is also required. How youll make an impact Facilitates the scheduling of meetings, applies our ATTs to incoming requests, ensures our team s adherence to deadlines, and adheres to the Global Content team s project release process. Ensures the Global Content writing team has all they need to do great work, such as a complete content brief, supporting material and research and clear deadlines during the project discovery phase. Manages the full internal flow of assigned projects to ensure flawless execution and timely delivery of projects to Senior Manager, Global Content Operations and internal stakeholders to meet business deadlines. Communicates proactively with Global Content Writing team and internal stakeholders, advising of progress and timings, throughout the project lifespan. Keeps Senior Manager, Global Content Operations apprised of project statuses as requested and connects on needs or issues in a timely manner. Ensures accurate reporting of project status and project time in workflow management tool, providing ad hoc reports when requested by Senior Manager, Global Content Operations. Anticipates and helps avoid delays in client feedback by utilizing effective reminder tactics as well as proactively escalating and addressing issues where timelines are in jeopardy or other information is needed in order for the Global Content Writing team to proceed as scheduled. Ensures quality control by communicating closely with Global Content Writing team members to allow enough time and resources for projects to route through our editing and proofreading process. A team player who works collaboratively and respectfully with the Global Content Writing team and its stakeholders. Continuously self-educating on best practices, industry trends and techniques and proactively uses the Global Content team as a knowledge resource through questions and constructive feedback. About you Requirements Bachelor s degree in marketing, Business Administration, or related field. Minimum 3 years relevant project management experience in a marketing or agency setting working with a creative team. Strong technical skills across Microsoft Office Suite, especially Microsoft Excel Strong experience with Workfront or other project management software/applications Proven record of successful multi-project management Experience creating and managing detailed work plans based on defined scope and objectives Strong communication skills Excellent time management & organizational skills Preferred Skills Experience working with content teams in the financial, insurance, risk or benefits consulting space. Strong technical skills across Microsoft Office Suite and project management software, preferably Workfront. Experience crafting and handling detailed work plans based on outlined scope and objectives. Professional and conversational fluency in English is a must. Behaviors / Soft Skills Self-motivated and proactive, you have a risk averse, forward-thinking mindset and take initiative. Possesses strong communication skills and demonstrates the ability to interact effectively across all levels of our internal or client teams. Elevated attention to detail with an ability to manage and prioritize a large number of deliverables at one time. Possesses a flexible approach to change; works effectively in a variety of situations; constantly seeks improvements.
Posted 2 weeks ago
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