Program Manager, SMB Program

Program Manager

Key Responsibilities

• Program Leadership:

  Lead, manage the execution, and enhance the overall SMB program.

• Stakeholder Management:

  Engage effectively with key stakeholders, including program delivery partners, industry associations, subject matter experts, and program participants, to ensure effective program delivery and gather feedback.

• Mentorship Coordination:

  Facilitate mentorship and coaching relationships between SMEs and industry experts, ensuring participants receive valuable guidance and insights.

• Performance Monitoring:

  Regularly evaluate program effectiveness based on predefined metrics and participant feedback.

• Reporting and Compliance:

  Maintain comprehensive records of program activities, budgets, and outcomes, ensuring compliance.

• Team Collaboration:

  Work closely with diverse internal and external teams to achieve program objectives.

Qualifications

• Education:

  Bachelor's degree in Engineering, Technology, Business Administration, or an equivalent field. A Master's degree in Business Administration or a related field is preferred.

• Experience:

• Proven experience in program management, ideally within a business development, startup incubator, or SME support environment.
• Extensive experience managing large-scale business management or accelerator programs.
• A strong background in working with SMEs is highly desirable.
• Proven track record in business advisory or consulting engagements across small, medium, and large-scale businesses.

Skills

• Leadership:

  Strong leadership skills with the ability to manage cross-functional teams effectively.

• Communication & Interpersonal:

  Excellent communication and interpersonal skills, capable of working effectively with diverse stakeholder groups.

• Analytical & Problem-Solving:

  Strong analytical and problem-solving skills, with a proven ability to strategize and implement effective program initiatives.

• Financial & Tools:

  Experience in managing budgets and resources. Proficient in Microsoft Office and various project management tools.