Program Manager - (M/SM/AGM)

Key job responsibilities:

This position requires a broad set of skills to be successful, that range from high level strategic thinking and effective communication to deep-dive analytical problem solving.

• Work across teams and influence priorities, decisions and get buy-in from stakeholders on initiatives and decisions
• Own and develop a program with cross-functional projects and difficult goals which impact an entire country
• Provide analysis and insights to senior leadership in order to influence and support tactical and strategic business decisions in an increasing diversity of areas
• Design metrics and business review documents guiding the operations team through execution
• Draft and present key documents to leadership, taking an idea from inception to implementation
• Design and improve processes and drive continuous improvement initiatives

Qualifications:

• Bachelor's/Master's degree in Business, Operations Management, or a related field (MBA from Tier 1/tier 2 B-Schools preferred)
• Six Sigma certified - Black/Master Black Belt
• Proven experience in an operations / program management / continuous improvement role within the retail / ecommerce industry.
• Strong analytical and problem-solving skills
• Excellent project management and organizational abilities.
• Ability to collaborate effectively with cross-functional teams
• 6+ years of overall work experience