Program Manager Mentorship (MARS), PAN India

Program Manager - Mentorship (MARS) - JNV team, Avanti Fellows

Position Summary:

The Mentorship, Alumni Relationship, and Scholarship (MARS) program is central to Avantis belief that students need more than academic inputs, they need a support group. The program builds a national mentoring network to ensure every student has access to relatable mentors and guidance at every academic and professional transition point. This role is practical, field-focused, and deeply mentorship-oriented. From coordinating real-time mentor-mentee sessions, managing mentor mentee data, creating SOPs, to ensuring consistent delivery across all Avanti teams and geographies, this role blends strategic thinking with grassroots engagement. The Program Manager will be responsible for ensuring all mentorship efforts are meaningful, timely, and aligned with student needs.

Key responsibilities include, but are not limited to

The major responsibilities are subject to change based on dynamic work requirements.

1. Program Design & Implementation

• Design and implement class-wise mentorship journeys for students in Classes 11–12, aligned with exam timelines, career decision points, and emotional motivation needs.
• Create and maintain onboarding, training, and feedback systems for mentors and mentees, including readiness protocols, engagement formats, and feedback forms.Maintain and update the Mentorship Handbook as a central resource for internal teams, mentors, and school coordinators.
• Coordinate mentorship operations across programs, ensuring smooth planning and execution of online and offline sessions with maximum student participation.
• Conduct virtual and in-person school visits to observe sessions, assess student engagement, and capture implementation best practices.
• Train and capacitate Mentor Managers and Heads on mentoring formats, onboarding protocols, and outcome tracking systems.

2. Alumni & Volunteer Engagement

• Identify, onboard, and nurture alumni and external mentors (college students, professionals) to support students across regions and programs.
• Foster active alumni communities through WhatsApp groups, email updates, and live events—sharing impact stories to sustain volunteer motivation.
• Maintain an organized alumni and mentor database, categorized by batch and region for efficient access, tracking, and communication.
• Coordinate alumni-led activities such as local mentor visits, thematic sessions, and online interactions, aligned with the school calendar and student needs.

3. College Chapter Mentorship

• Oversee mentor onboarding and student chapter formation in key cities with a strong Avanti alumni presence, ensuring local ownership and leadership.
• Maintain and circulate the Yearly Mentorship Calendar to guide planning and alignment of chapter activities across states.
• Collect and archive year-wise data, including session logs, impact stories, and handover notes to ensure continuity and knowledge transfer.
• Ensure consistency and quality through regular updates to the Mentorship Handbook, onboarding decks, and reference materials used across chapters.

4. Documentation and Reporting

• Track and maintain the mentor–mentee database, ensuring accurate records, data integrity, and ease of access for program teams.
• Document the mentorship journey of mentees, capturing progress, challenges, and achievements for regular reporting to the management team.
• Maintain clear records of program communications, including emails, meeting notes, and updates, to ensure transparency and continuity.
• Develop and standardize mentorship frameworks, including SOPs, toolkits, and templates for various formats—flash mentoring, peer mentoring, group panels, and long-term mentor mapping.
• Capture and curate success stories and operational learnings, highlighting impact and informing future program improvements.
• Support the preparation of periodic reports, analyzing student progress and program outcomes for internal and external stakeholders.

Requirements:

Education:

Experience:

Skills:

• Strong program operations, communication, and data tracking abilities
• Experience with volunteer management and community building
• Confidence in engaging with school stakeholders, mentors, and alumni
• Comfort with data tools (Google Sheets, dashboards, MIS) and basic tech workflows
• Process-driven, leadership-oriented, and objective in approach

Personality Traits:

• Deep passion for equitable education and student upliftment
• Willingness to travel frequently and engage on the ground
• Self-driven, highly organized, and empathetic in approach

Language Proficiency:

Salary:

Location:

Reporting Structure: