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Sprinklr
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Program Manager- CCaaS

Program Manager- CCaaS

4 - 10 years

|

4 - 10 Lacs

gurgaon haryana india

Posted:1 day ago| Platform: Foundit logo

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Skills Required

ccaas products project management risk management resource management

Work Mode

On-site

Job Type

Full Time

Job Description

Role Responsibilities:

Oversee the planning, execution, and delivery of global programs, ensuring alignment with strategic objectives
Engage with stakeholders to ensure clear communication and alignment on goals
Allocate and coordinate resources effectively across regions to ensure timely program milestones
Monitor and track program performance, identifying and mitigating risks as necessary

Key Deliverables:

On-time delivery of program milestones, ensuring adherence to budget and schedule
High stakeholder satisfaction, tracked through feedback from clients and management
Successful risk mitigation, ensuring smooth program execution
Continuous improvement initiatives leading to increased program efficiency

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