Professional Services Engineer

Description

Who are we?

• Provide consulting to customers on PS delivery, planning, and utilization, aiming for the successful implementation of AppSec programs and processes.
• Support customers in deploying effective SDLC solutions.
• Deliver direct operational support and engineering for multiple Checkmarx customers.
• Train and coach customers in Checkmarx platform utilization and best practices.
  

• Guide Checkmarx customers on a sustainable implementation of the Checkmarx Application Security Platform.
• Consult with enterprise customers to promote implementation strategies that will be successful, sustainable, and in line with customer goals and KPIs and that also consider the strengths and weaknesses of our existing solution(s).
• Design and document complex implementations of Checkmarx solutions with Checkmarx Support teams, Professional Services, and customers to provide a satisfactory resolution.
• Consult on pre-sales engagements during POCs to demonstrate Checkmarx capabilities and provide guidance on successful implementation/roll-out strategies.
• Develop custom integration and automation solutions on behalf of customers.
• Provide advanced training on Checkmarx-related topics, including CI/CD integrations, languages, and frameworks; Checkmarx APIs (REST); and other advanced, technical topics.
• Work closely with R&D to do design reviews and share field experience to help shape design requirements that will alleviate challenges and problems encountered by our customers.
• Identify gaps in Checkmarx products and provide sound recommendations to resolve those gaps in our products while also deriving viable workarounds that may be implemented in the field.
• Conduct code reviews with customers from a security perspective using output from the Checkmarx application security testing suite.
• Document in detail lessons learned, viable solutions to problems, workarounds, feature requests, defects, and other knowledge so that it may be shared with appropriate teams within Checkmarx.
• Strive to be an expert on every aspect of Checkmarx and the technologies with which we integrate.
  

Requirements

• Bachelor's degree in computer science or another highly technical, scientific discipline.
• 1-2 years of robust programming experience with different languages (scripted languages such as Go, Python, Shell, and JS are a must, and other languages such as Java, C#, and mobile languages are a significant plus).
• Enterprise software development experience, particularly as it pertains to using databases, REST APIs, SCMs, CI/CD tools, defect tracking solutions, and best practices for enterprise software development.
• Desirable experience with cloud technologies (AWS, MS Azure, or Google Cloud).
• Desirable experience on infrastructure-as-code tools (Kubernetes, Docker, Terraform, Helm).
• Good communication skills—both verbal and written; these positions are customer-facing.
• Strong technical aptitude—being able to pick up technical concepts rapidly is required.
• Application security experience is not required but is preferred (security champion experience is a significant plus).
• Fluent English (other languages are a plus).