Production Specialist

Role Overview: As a Production Specialist in the Chief Security Office at Deutsche Bank, you will be responsible for the supply of IT services to the bank. Technology plays a crucial role in the bank's operations, and you will be part of a team focused on strengthening engineering expertise, introducing agile delivery models, and modernizing the IT infrastructure. Key Responsibilities: - Resolving events and complex issues with an awareness of overlapping and different technology areas - Identifying opportunities to strengthen IT designs and provide value to the bank - Partnering with product development to ensure business needs are incorporated into product design and branding approaches - Providing technical delivery governance on all IT platforms and offering technical expertise for outage co-ordination - Embracing a Continuous Service Improvement approach to enhance efficiencies and streamline support activities Qualifications Required: - Bachelor's degree in Computer Science, Information Security, or a related field - Related industry certifications in cyber security would be advantageous - Minimum of 5 years of hands-on experience in a production support role following ITIL service management practices, preferably in the banking industry - Strong stakeholder management skills, problem-solving abilities, and capability to work under pressure during critical incidents - Hands-on experience with secrets management platforms, cloud platforms, ServiceNow, and familiarity with DevOps toolchain for effective issue troubleshooting and support Additional Company Details: Deutsche Bank's Chief Security Office ensures the protection of all information within the organization, including employees, businesses, information assets, and client information. The work environment is future-oriented, characterized by trustful cooperation among global teams, an entrepreneurial spirit, and opportunities for employee growth and progress. For more information about Deutsche Bank and its values, please visit the company website at https://www.db.com/company/company.htm. The company promotes a positive, fair, and inclusive work environment, welcoming applications from all individuals.,