Production & Service Engineer

Job Summary:

We are seeking a skilled and motivated technician to join our team in supporting the Production and Service Department. The primary responsibilities include soldering, assembling instruments, conducting QC testing, and supporting customers through installation, maintenance, and technical support activities.

Key Responsibilities:

• Perform soldering of electronic components with precision and accuracy
• Assemble instruments as per technical drawings and standard procedures
• Conduct QC testing of assembled instruments using defined checklists
• Prepare documentation and reports as per checklist requirements
• Collaborate with clients, engineers, and fellow technicians to deliver service excellence
• Troubleshoot and resolve technical issues related to equipment and instruments
• Monitor equipment performance and assist in developing preventative maintenance plans
• Perform quality assurance and safety checks on all equipment
• Deliver demonstrations and training to customers on safe and effective equipment use
• Provide feedback for product improvements and new features
• Manage inventory and place orders for necessary materials
• Conduct industry research and attend workshops for continuous learning
• Report regularly to Managers and Supervisors with findings and insights
• Support sales activities by achieving set goals and quotas

Education: Diploma/BE/B.Sc/M.Sc in Electronics & Communication or Instrumentation Engineering

Skills:

• Basic knowledge of Microsoft Office and computer operations
• Troubleshooting skills for electronics and instruments
• Willingness to adapt to organizational requirements
• Strong communication and customer service skills
• Active listening and attention to detail
• Ability to multitask and perform under pressure
• Professional attitude and growth-oriented mindset

Key Performance Indicators (KPIs):

• Timely completion of production and testing tasks
• High levels of client satisfaction
• Meeting service response and resolution timelines

Working Conditions:

Position involves responsibilities as a Residential Engineer

Interested candidates can share resume at careers@shreedhargroup.com

Job Type: Full-time

Pay: ₹12,127.60 - ₹25,000.00 per month

Shift availability:

• Day Shift (Preferred)

Work Location: In person