Production & Service Engineer

Job Summary:

We are looking for a skilled Instrument Technician to support our department with soldering, assembly, testing, and quality checks of instruments. The ideal candidate will have hands-on experience in instrument assembly and testing, and will ensure efficient operations and high customer satisfaction.

Key Responsibilities:

• Perform soldering of different components on instruments.
• Conduct QC testing of assembled instruments as per checklists.
• Prepare documentation and checklists for testing procedures.
• Provide solutions to customer concerns using appropriate tools and strategies.
• Communicate with clients, engineers, and technicians to ensure effective service delivery.
• Follow up promptly on service requests and provide feedback to customers.
• Monitor equipment and machinery performance and implement preventive maintenance measures.
• Conduct quality assurance and safety checks on all equipment.
• Deliver demonstrations for customers to ensure safe and effective equipment use.
• Recommend new features and improvements for products.
• Monitor inventory and reorder materials as needed.
• Stay updated on industry developments through research and workshops.
• Write reports and present findings to Managers and Supervisors regularly.
• Support sales goals and meet monthly/quarterly targets where required.

Skills & Competencies:

• Hands-on knowledge of soldering and instrument assembly.
• Basic knowledge of Microsoft Office and computer systems.
• Basic troubleshooting skills.
• Good communication and active listening skills.
• Ability to handle multiple requests and remain professional under pressure.
• Strong work ethic, adaptability, and a growth mindset.
• Willingness to work as per organizational requirements.

Key Performance Indicators (KPIs):

• Timely completion of production and testing standards.
• Meeting service requirements efficiently.
• Ensuring high client satisfaction.

Working Conditions:

• Office-based work.
• Hands-on role as a Residential Engineer / Technician.

Interested candidates can share their resume at careers@shreedhargroup.com

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹30,000.00 per month

Work Location: In person