Product Support Representative III (Data Analytics)

As a full-time employee at FIS, you will join a dynamic team that is at the forefront of the fintech industry. With a Bachelor's degree in Commerce or Business, you will have the opportunity to be part of a diverse and inclusive work environment that celebrates collaboration and innovation. With a focus on providing top-notch customer service, you will play a crucial role in coordinating product events and shareholder communications in the Asia EMEA region. Your responsibilities will include working closely with various departments and teams, collaborating with customers and vendors, and enhancing reporting and data management. You will provide in-depth product support to FIS clients, resolving inquiries and concerns through various communication channels such as telephone, email, or chat sessions. Your excellent communication skills, both written and verbal, will be essential in effectively conveying complex concepts to a diverse audience. To excel in this role, you must possess strong analytical, decision-making, and problem-solving skills. Proficiency in Excel and data analytics is required, along with the ability to work in a Windows-based environment. Knowledge of the financial services industry, basic financial analysis principles, and industry-standard process methodologies would be advantageous. Additionally, your willingness to share knowledge and expertise with other team members is highly valued. At FIS, we offer a rewarding career that goes beyond just a job. You will have the opportunity to shape the future of fintech, engage in continuous learning and development, work in a collaborative environment, and give back to the community. In addition to a competitive salary and benefits package, you will have a voice in the future of fintech and the opportunity to make a meaningful impact in the industry. FIS is committed to protecting the privacy and security of personal information and operates on a direct sourcing model for recruitment. We do not accept resumes from recruitment agencies that are not on our preferred supplier list. Join us at FIS and be part of a team that is driving innovation and excellence in the fintech industry.,