Product Sales Manager Branch - Merchant Acquisition

A Product Sales Manager for Merchant Acquisition isresponsible for acquiring new merchants for payment solutions like POS terminals, managing the merchant portfolio, and driving business growth through a network of retail branches. Key duties include generating leads, onboarding merchants while ensuring regulatory compliance, managing relationships with existing clients, and reporting on sales performance. This role requires sales leadership, a deep understanding of the merchant acquiring business, and collaboration with branch teams to identify and close sales opportunities.

Key responsibilities

• Merchant acquisition:

  Identify and acquire new merchants for products like Point of Sale (POS) terminals and Bharat QR solutions.

• Sales and lead generation:

  Work with branch teams to generate leads and close sales opportunities, both independently and through referrals.

• Onboarding and compliance:

  Onboard new merchants according to regulatory norms, including Know Your Customer (KYC) and other compliance requirements.

• Portfolio management:

  Manage and service existing merchant accounts to ensure activation, retention, and growth through cross-selling other products.

• Relationship building:

  Build and maintain strong relationships with merchants to drive revenue and retention.

• Performance reporting:

  Generate performance reports, analyze sales trends, and identify opportunities for improvement.

• Sales leadership:

  Recruit, train, and manage sales officers to achieve business goals.

Required skills and qualifications

• Experience:

  3-6 years of sales experience, preferably in the merchant acquiring or POS business.

• Business knowledge:

  Deep understanding of the merchant acquiring business, including costing and pricing models.

• Sales and negotiation:

  Strong sales, negotiation, and lead generation skills.

• Technical skills:

  Proficiency in MS Office (Word, Excel, PowerPoint).

• Soft skills:

  Excellent communication, leadership, and customer relationship management skills.

• Education:

  A graduate degree is typically required.