Product & Process Trainer

As a Process Trainer in our team in Rajkot, Gujarat, you will play a crucial role in enhancing the capabilities of field teams through effective product and process training. **Key Responsibilities:** - Conduct various training programs including product, process, refresher, and skill-building sessions for field teams. - Provide on-the-job (OJT) and nesting support to ensure trainee performance aligns with client goals. - Deliver field training reports and MIS updates to clients as per prescribed schedules and formats. - Ensure timely completion of all required forms, reports, and documentation. - Maintain a deep understanding of products, quality guidelines, and client-specific processes. - Drive consistent quality and performance improvement among trainees during training and OJT periods. - Collaborate with clients and internal teams to ensure training effectiveness and alignment with business goals. **Required Qualifications & Experience:** - Education: Graduate in Science or Engineering stream. - Experience: Minimum 5-6 years of overall experience in Product and Process Training. - Background: Strong retail industry (oil & gas) background is a must. **Skills & Competencies:** - Excellent interpersonal and soft skills with a service-oriented approach. - Strong communication skills with fluency in English (reading, writing, speaking) and mandatory proficiency in Gujarati. - Good analytical, reporting, and presentation skills. - Ability to adapt to dynamic client requirements and effectively manage multiple training clusters or regions. As a Process Trainer, you should be physically fit and willing to engage in extensive travel on a monthly basis. Being a resident of Rajkot is necessary, and you must be open to traveling across regions/clusters as per business needs. This is a freelance position with a contract length of 6 months. The work location is in person.,