Product Owner - US Digital - Associate

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging areaThis is a unique opportunity for you to work in the Product team to partner with the Business.

As a Product Owner on the US Digital Product team, you will act on behalf of the business and our clients to enhance workstreams supporting the Digitization process. Responsibilities include but are not limited to analyzing workflow processes, evaluating viable process alternatives, and development of business requirements and functional requirements for the resulting solution. The role will also support and participate in design, development, testing, and implementation of requirements throughout their lifecycle to ensure quality and on-time delivery. Primary focus of role will be on delivering a transformational authorities experience to enhance client onboarding and account opening.

Job Responsibilities

• Drive daily execution of the area product priorities, analyze existing processes and systems, and engage appropriate product teams to make recommendations for improvements.


• Embody true client-obsession by identifying and leveraging user data, behavioral analytics, key performance metrics, industry trends, and various forms of customer and advisor feedback to craft designs and build the product roadmap.


• Invest in a deep understanding of the business opportunity and participate in user research to determine which initiatives and features to pursue.


• Gather requirements and write stories through interaction with stakeholders to create user stories and specify acceptance criteria.


• Understand product priorities, align the backlog of work for developing value in increments, manage prioritization of your product backlog, and present reports on progress, required decisions, issues, and solutions/path to green.


• Participate in product planning with the PO and area sprint planning.


• Drive X-LOB and stakeholder partnership for area product, and develop and maintain deep relationships with delivery partners, including senior leaders in the Business, Technology, Design, Operations, Servicing, Digital, and Control functions.


• Work closely with the development and testing teams to ensure the design is feasible, user stories accurately reflect the business need, test plans and scripts are complete, and the product is of high quality.


• Coordinate operational readiness across various teams to ensure proper communication, training, and procedural updates.

Required qualifications, capabilities, and skills

• University degree holder (including MBA / CFA) and / or with minimum 7 years of professional experience in a similar capacity


• Experience working with an Agile team to gather business requirements, perform detailed analysis, and document user stories; as well as experience working with technology development teams during build and implementation phases


• Familiarity with Client Onboarding processes, toolsets, and documentation


• Proficient with Microsoft products including; Word, Excel, Access, Project, Visio and/or Change Mobilization Toolset Signavio, Alteryx, Xceptor


• Proficient in Jira and Confluence

Preferred qualifications, capabilities, and skills

• Strong analytical skills, preferably with experience in writing business and functional system requirements


• The ability to manage expectations by establishing and meeting clear timelines, deliverables and milestones


• Utilization of data and user research to evaluate recommended solution


• Ability to communicate effectively with internal partners through verbal and written channels


• Ability to work well in fast paced/multi-tasking environment; be able to easily adapt to changes and adjust strategies as needed


• Strong time management skills; efficient and able to work under pressure to deliver multiple business demands on-time that also meet established high standards