Product Owner

Product Owner (Business Side)

Role Overview:

The Product Owner (Business) will drive end-to-end product lifecycle activities across complex telecom workflows, working closely with engineering, architecture, and cross-functional business teams. The role requires translating business needs into clear user stories, functional specifications, and actionable technical requirements while ensuring alignment with Quote-to-Cash processes, modernization goals, and enterprise product strategy.

Key Responsibilities

• Define product vision, roadmap, and priorities in line with business objectives and telecom functional needs.
• Gather, analyse, and translate business requirements into detailed user stories, acceptance criteria, and technical specifications.
• Partner closely with engineering, architecture, operations, and QA teams to ensure clarity, feasibility, and timely delivery.
• Own and refine the product backlog; ensure alignment of features with Q2C flows and end-to-end business logic.
• Drive cross-functional discussions to resolve dependencies and streamline business workflows.
• Support legacy modernization activities by aligning requirements, identifying gaps, and enabling smooth transition paths.
• Review outcomes, validate features against acceptance criteria, and ensure business readiness for releases.
• Communicate decisions, risks, and progress clearly to stakeholders.

Mandatory Skills

• Strong understanding of Quote-to-Cash (Q2C) processes and Telecom business flows.
• Ability to articulate and document clear user stories, technical specifications, and acceptance criteria.
• Solid grasp of business logic, enterprise process flows, and cross-functional dependencies.
• Experience collaborating with engineering, architecture, operations, and business teams.
• Exposure to legacy modernization programs and handling transitional business requirements.
• Strong problem-solving, ownership, communication, and stakeholder management skills.

Good-to-Have Skills

• Experience working in Agile/Scrum environments.
• Familiarity with API ecosystems, microservices concepts, or data-driven workflows.
• Knowledge of telecom OSS/BSS systems.
• Understanding of reporting, analytics, or dashboard requirements.

Certifications (if any)

• Certified Scrum Product Owner (CSPO) or equivalent Agile certifications are a plus.

Experience & Work Arrangement

• Minimum 5+ years of relevant Product Owner / Business PO experience.
• Strong emphasis on ownership, attitude, structured thinking, and clarity.