Product Owner

Key Responsibilities

• Product Strategy & Vision
• Define and owner strategic roadmap for HRSD and IRM modules aligned with enterprise digital strategy.
• Act as a though leader and trusted advisor to HR, risk and compliance leadership on leveraging Service now for business transformation.
• Identify opportunities to enhance employeed and risk management journeys through automation, AI and analytics.
• Ensure platform scalability, compliance and alignment with Service Now best practices and governane frameworks.
• Leadership and Stakeholder Management
• Engage with Senior business sakeholders to define and prioritize value-driven initiatives.
• Lead cross functional discussions across HR, Risk, compliance to harmonize processes and outcomes.
• Present business cases, release outcomes and strategic updates to executive steering committees.
• Foster the culture of collaboration, innovation, and continuous improvement within the Service Now COE.
• Backlog Ownership and Delivery governance
• Own the HRSD and IRM product backlogs and ensure prioritization based on value, compliance and technical readiness.
• Transalte strategic initiatives into detailed user stories with clear acceptance criteria.
• Work closely with Architects, solution leads, developers to delivery high-quality scalable solutions.
• Oversee end-to-end data quality, process alignment and compliance with Security standards.
• Ensure platform data quality, process alignment and compliance with security standards.
• Process Optimization & Value Realization
• Drives process standardization and automation across HR case management, lifecycle events, policy management and risk workflows
• Measure and report on business value, adoption metrics and continuous improvement outcomes.
• Benchmark processes against industry best practices and Service now roadmap capabilities.
• Lead periordic platform reviews to ensure optimal utilization and ROI.