Product Owner - Customs Clearance Application (APAC)

Product Vision - Support Product Manager and contribute to the defining and creation of product vision, goals, roadmaps which is crucial in communicating product s big picture and creating business value. Stakeholder Liaison - Collaborate with business owners and product users to understand and anticipate needs / wants which is translated into product requirements and enhancements. Product and Development Liaison - Act as the bridge in connecting product manager s big picture goals and strategies with the working team to ensure accurate interpretation and prioritization of product requirements. Product Development - Oversee and monitor the stages of product creation which may include design, development, implementation, maintenance to ensure product functionalities are delivered at cost and reliably. Iteration Planning - Lead in iteration planning with the team and coordinate dependencies with other Product Owners to ensure alignment between the team and iteration goals. Team Backlog Management - Manage and prioritize user stories in the team backlog based on prioritized features from Program Backlog and according to the Program Increment objectives. User Stories - Develop user stories with team members and ensure completed stories are reviewed and accepted as increments according to their acceptance criteria. Iteration Review - Lead iteration reviews and team demonstrations with stakeholders to acquire critical feedback for the team to adapt and deliver great products.

Key Responsibilities

• Serve as the

  voice of the customer and business

  for the customs clearance application.
• Own and manage the

  product backlog

  , ensuring it is visible, transparent, and prioritized based on business value.
• Collaborate with

  cross-functional agile teams

  (developers, QA, UX, compliance, operations) to deliver high-quality product increments.
• Translate complex

  regulatory and operational requirements

  into clear user stories and acceptance criteria.
• Work closely with

  customs authorities, brokers, and internal compliance teams

  to ensure the application meets evolving APAC regulatory standards.
• Lead

  sprint planning, reviews, and retrospectives

  , and actively participate in daily stand-ups.
• Monitor product performance using KPIs such as clearance time, error rates, and user satisfaction.
• Act as a

  subject matter expert

  on customs clearance processes and digital transformation best practices.