Product Operations Lead

Company Description:

At indiagold, our mission is to empower our fellow citizens to build a more predictable and secure future by effectively monetizing their assets. We have built a product and technology platform that enables regulated entities to launch or grow their asset-backed products across geographies without investing in operations, technology, people, or taking any valuation, storage, or transit risks. We are rapidly growing and passionate about solving massive challenges around financial well-being. Our organization offers empowered opportunities in various fields and provides employees with the tools and benefits they need to do their best work.

Product Operations Manager - Demand Generation

Location - Gurugram - onsite.

Deliverables:

Own inside sales targets.

Keep track of & constantly balance revenue & expenses (P&L).

Deep understanding of the demand funnel & stages.

Demand/Data source analysis basis conversion, revenue & CAC.

Inside sales agent productivity analysis.

Agent - selecting, performance management, training inputs (via floor managers).

Inside sales campaign creation & agent allocation (via floor managers).

Dialler, CRM disposition & campaign logic creation/optimisation.

Past:

5 - 6 years growth/digital marketing and inside sales experience.

B2C/eCommerce or financial services experience.

What we need:

Product mindset.

Great with numbers & tools - SQL/Excel.

Muscle memory is analysing data, building hypothesis, implementing tests/plans, measuring/calibrating.

Should work with floor operations (agents/tele-callers/field sales).

Good cross-functional team working.

High bias for action.

Sense of urgency/ownership/proactiveness.

Agency mindset - self starter.

Not an introvert who prefers to be behind the screen.

Education:

Tier-1 engineering college.