Job
Description
Role - Product Manager - Audio Visual (AV) Systems Job Location - Bengaluru Workdays - Monday to Saturday Work Timings - 10:00 am to 6:00 pm You're Not Just a Manager. Youre the Soundcheck That Never Fails. This is not a support role. This is a leadership role. You will own the AV Systems vertical at Arham World — from strategy to final execution. We’re looking for a technically sound, process-driven, and high-ownership Product Manager who understands system integration, prioritizes timelines, and can balance sales energy with engineering discipline. You’ll be the centre of command — leading the push to scale AV solutions across education, hospitality, retail, infra, and events. You’ll guide the BD team on what kind of AV projects to chase. You’ll finalize system specs, pitch formats, and pricing strategy. You’ll coordinate with the PMO and field techs to ensure precise installation. You’ll drive long-term client relationships and AMC opportunities. You’ll be the reason the AV vertical grows from reactive to proactive. What’s in it for You? You’ll lead a highly technical vertical with direct P&L responsibility. You’ll run your team like a mini-business — including pricing, pitching, and people. You’ll get to own full-cycle project outcomes — from pre-sales to handover. You’ll mentor your team and contribute to Arham’s overall execution maturity. You’ll help build the operating system for AV scale in India’s fastest-growing spaces. Your Core Responsibilities : Zone 1: Vertical Strategy & Business Ownership Own and grow the AV Systems vertical with complete accountability. Understand use cases across education, events, hospitality, retail, and government. Define monthly, quarterly, and yearly business targets and delivery benchmarks. Identify the highest-fit opportunities — auditoriums, classrooms, hotels, convention halls. Maintain a client selection filter that balances brand value with profitability. Zone 2: Sales Enablement & Proposal Precision Act as the technical expert in every sales call — configuration, compatibility, pricing. Review and approve proposals and SoWs with a focus on system design logic. Ensure profitability and prevent scope gaps — especially on bundled AV + LED projects. Support the BD Executive in pitching standard AV packages with visual clarity. Ensure every project quoted can be executed without cost overruns or site issues. Zone 3: Execution Oversight & Site Clarity Own the final handover of AV project scope to the PMO team. Stay involved in layout approvals, product model finalization, and site preparedness. Resolve on-site issues — mismatched cabling, mic placement errors, speaker range — without escalations. Coordinate demo and test runs for key projects before client sign-off. Track execution timelines and flag dependency delays before they snowball. Zone 4: Team Coordination & Team Leadership Mentor your BD Executive and Intern on AV configurations, pitch scripts, and response handling. Build a team culture where clarity, ownership, and responsiveness are non-negotiable. Define STL/TL responsibilities and lead weekly check-ins. Collaborate with other vertical leads to identify cross-sell between AV and LED, CMS, IFP. Be the technical leader the team consults — without micromanagement or over-control. Zone 5: Cross-Selling, Upselling & Relationship Management Identify upgrade opportunities mid-project — add-ons like AV racks, mixers, cabling. Convert successful installations into repeat orders, AMC contracts, or bundled renewals. Ensure every client experiences professional sound and support — from inquiry to feedback. Gather testimonials and usage stories for proposal decks and marketing assets. Maintain client warmth post-project — you own retention. Zone 6: Communication, Reporting & Internal Systems Be active on Discord — update status, raise blockers, share insights. Use Notion and Google Docs to document AV bundles, pricing references, wiring checklists. Communicate crisply with clients via WhatsApp, email, and phone. Support interns on documentation, proposal decks, client research, and tech notes. Ensure internal teams can access clear SoW and AV system logic without follow-up calls. Zone 7: Ownership Mindset You are responsible for quality, cost, and outcome — no escalation-first mindset. Raise tech concerns early and offer 2–3 solution paths, not just the problem. Say “yes” only when execution is guaranteed — don’t chase scope for the sake of sales. Protect Arham’s reputation on-site — sound systems that “just work” are your signature. Operate with independence and urgency — execution speed is a competitive advantage. Zone 8: Learning, Innovation & Documentation Stay updated on AV standards — speaker types, acoustics, digital mixers, compatibility. Build templates that help scale AV pricing, AMC structures, and training modules. Document what went wrong, how it was fixed, and how to prevent it next time. Coach new team members with a focus on systems, not just tasks. Help standardize Arham’s AV playbook — from sales to field support. Zone 9: Soft Skills & Leadership Traits Detail-oriented, solutions-first, and technically grounded. Confident under pressure — you walk into a chaotic site and bring order. Collaborative by default — works well with BD, PMO, and clients. Respected by field teams — because you solve, not blame. Clear communicator — speaks like an engineer, leads like a business owner. Requirements 3+ years of experience in AV system design, BD, execution, or product/project roles. Deep knowledge of audio-visual systems: cabling, hardware selection, mixer/speaker configuration. Experience with installation projects in schools, hotels, convention centres, or auditoriums. Strong commercial judgment — scope clarity, margin focus, vendor balance. Proficiency in English (mandatory), Kannada (preferred), Hindi/Tamil/Telugu (optional). Comfortable with Notion, Google Docs, CRM tools, and Discord. Leadership Traits We Value Self-leadership — you don’t wait to be told what to do. Team builder — you lead from the front and train your team as you grow. Strategic thinking — you pursue high-fit projects, not random inquiries. System builder — your way of working creates templates others can follow. Ownership — you take responsibility for outcomes and earn stakeholder trust. Compensation & Work Timings Salary: 30,000 – 40,000 per month Benefits: ESIC + PF after 3 months probation Workdays: Monday to Saturday (10:00 am to 6:00 pm). Job Site: On-Site (Willing to travel outside Karnataka as well PAN India mainly South).
