- Build foundational healthcare payer capabilities using AI/GenAI
- Drive innovation through AI/GenAI and advanced analytics solutions
- Deliver AI solutions that are safe and scalable for enterprise use
- Transform healthcare delivery through technology and data-driven insights
TEAM GROWTH
- Opportunity to build product organization from ground up
- Scale a product team from 4 to 10-15 Product Managers over the next year plus
- Develop future product leaders
- Build strong product culture and establish product excellence frameworks
Responsibilities
Product Leadership
- Drive product strategy and execution across multiple strategic initiatives, focusing on AI/GenAI-powered healthcare payer solutions
- Lead discovery and delivery of innovative healthcare solutions leveraging advanced analytics and artificial intelligence
- Define success metrics and own business outcomes for AI/GenAI products
- Guide implementation of capabilities across products, ensuring alignment with business objectives and regulatory requirements
Team Leadership & Development
- Build and mentor a team of Product Managers, scaling up as needed
- Create frameworks for product development excellence, including agile methodologies and responsible AI practices
- Foster a culture of innovation and continuous learning
- Develop future product leaders through hands-on coaching
Strategic Influence
- Partner with global stakeholders and leaders to align product vision and drive adoption of modern product practices
- Lead cross-functional collaboration across engineering, design, data science, and business teams
- Influence technical architecture and platform decisions for scalable AI/GenAI solutions
AI/GenAI Product Delivery
- Oversee the integration of AI/GenAI models into internal enterprise workflows and customer-facing payer workflows (including claims automation, fraud detection, member engagement, and predictive analytics)
- Ensure scalability, reliability, and compliance of AI solutions in production environments
- Benchmark Cigna s products against industry best practices and identify opportunities for differentiation
Qualifications
Required Technical Skills
- Product Management: Roadmapping, Go-to-Market Strategy, User Research, Product Analytics, Agile/Scrum
- AI/GenAI: LLM-based products, Model Integration, Data Strategy, Performance Monitoring, Responsible AI, Use of Gen AI tools to accelerate product management
- Tools: JIRA, Confluence, Tableau, SQL, Python
- Healthcare Payer: Claims, Member Engagement, Fraud Detection, Regulatory Compliance
Required Experience
- 13-16 years of technology experience,
- 8+ years of product management experience, including 5+ years in healthcare payer or healthtech domains
- Track record of scaling consumer-facing products and launching AI/GenAI-driven solutions
- Experience building and leading product teams in India/global settings
Required Leadership
- Proven ability to mentor and develop Product Managers
- Experience influencing senior stakeholders
- Strong analytical and problem-solving capabilities
- Excellence in communication and storytelling
Required Education
- Advanced degree in Business, Analytics, Computer Science, Human-Centered Design, Product Management, or a related field
- Tier 1 / Excellent reputed colleges
Location & Hours of Work
- Full-time position, working 40 hours per week. Expected overlap with US hours as appropriate
- Primarily based in the Innovation Hub in Hyderabad, India in a hybrid working model (3 days WFO and 2 days WAH)