Product Expert Inside Sales

As a Sales Associate, you will be responsible for calling customers, conducting online product demos, following up with leads, and managing the customer onboarding process. Additionally, you will keep track of sales activities in our CRM and share customer feedback to enhance our products. You will conduct engaging online product demos via platforms like Google Meet/Zoom, customizing presentations to meet specific customer needs and effectively address queries. In addition, you will initiate inbound calls to identify potential customers from leads, implement follow-up procedures to nurture leads, and convert them into active customers. Managing the end-to-end customer onboarding process will be a key part of your role, ensuring a seamless transition from sales to product utilization. It is essential to maintain detailed records of all sales activities, customer feedback, queries, and interactions using CRM tools to ensure accurate and up-to-date information. Providing insights into customer preferences and market trends will be crucial to inform marketing initiatives. You will also report customer feedback, suggestions, and market insights for continuous improvement. The ideal candidate will have internship or full-time experience in sales or a related field. Strong communication skills and confidence in presenting and demonstrating products to potential customers are essential. Moreover, possessing strong interpersonal skills is crucial for effective relationship management. Key Skills: customer onboarding, communication skills, inside sales, customer support, interpersonal skills, lead generation, product demos, CRM, CRM tools, sales, inbound lead generation.,