Product Designer

Neuron7.ai is a rapidly growing AI-first SaaS company dedicated to developing a category-defining service intelligence product. With the backing of prominent venture capitalists in Silicon Valley and a select group of angel advisors/investors, we have established ourselves as a startup with great potential. Our platform enables enterprises to make precise service decisions at scale by providing service predictions within seconds through the analysis of both structured and unstructured data. You can learn more about us at Neuron7.ai. Joining Neuron7.ai means becoming a vital part of a dynamic and innovative team that is reshaping service intelligence. We highly value creativity, collaboration, and a commitment to pushing the boundaries of innovation. Our product team at Neuron7 is relatively new and expanding rapidly. By joining us, you will be part of a design and product team that is dedicated to launching Neuron7's upcoming innovations and establishing a robust design and research practice within the company. As an early member of our team, you will have the unique opportunity to significantly influence both the product's direction and the team's design culture. Most of our team is based either in the Bay Area or Bangalore. As Neuron7 progresses towards building the next generation of AI-powered service intelligence, you will play a crucial role as the Product Designer for Search. In this role, you will be responsible for shaping the user experience around our Search product, along with its analytics and insights, while also enhancing the design quality across all our products. Your main responsibilities will include: - Leading the end-to-end design process for the Next Gen Search product, encompassing discovery, ideation, prototyping, high-fidelity UI, and implementation support - Collaborating with Product, Data Science, Engineering, and Customer Success teams to enhance knowledge and diagnostics search and provide insights on search KPIs to our customers - Partnering with Product and Engineering to define and execute the product strategy and roadmap for an intuitive and scalable user experience - Working closely with the Head of Design to establish design vision and principles for the Neuron7 platform - Conducting or supporting user research and usability testing to comprehend user needs, validate ideas, and iterate rapidly - Contributing to the creation of a design system that promotes efficiency, consistency, and high-quality design throughout the platform - Operating autonomously while engaging in-person with cross-functional peers in Bangalore and asynchronously with global stakeholders We are looking for someone with the following qualifications: - 8+ years of product design experience, showcasing a strong portfolio of delivering consumer-level experiences in complex B2B or enterprise products - Demonstrated ability to drive the end-to-end design process with a high level of agency - Strong design skills with a keen eye for detail in interaction, usability, and visual design - Proficiency in Figma and a keen interest in staying updated with the latest design and AI tools to advance the design practice - Excellent collaboration and communication skills, capable of engaging others through storytelling, prototypes, and clear rationale - A self-starter who thrives in fast-paced, high-growth environments - Experience collaborating with cross-functional partners to deliver high-quality product experiences - Familiarity with user research and a deep passion for understanding customer pain points - Enthusiasm for working on cutting-edge AI technology and contributing to defining a category: Service Resolution Intelligence - Passion for tackling real-world problems with innovative, AI-powered solutions If this description resonates with you, we are eager to hear from you! Join our high-impact team where your voice and ideas will play a significant role in shaping what we build and how we build it.,