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Customer Capital
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Product Associate

Product Associate

Customer Capital

0 years

0 Lacs

Delhi India

Posted:5 days ago| Platform:

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Skills Required

support management research documentation coordination tracking planning testing technology design engineering marketing statistics communication certifications agile scrum mapping jira confluence figma excel logical

Work Mode

On-site

Job Type

Contractual

Job Description

Role Purpose:

To support the product management team in enhancing digital travel products by contributing to research, documentation, coordination, and ongoing issue tracking, thereby enabling seamless and customer-centric product delivery.

Key Responsibility Areas (KRAs):

Conduct research on customer behaviour, travel industry trends, and competitor offerings.
Draft and refine user stories and acceptance criteria with inputs from cross-functional teams.
Assist in backlog grooming, sprint planning, and user acceptance testing (UAT).
Coordinate with technology, design, operations, loyalty, and CX teams for end-to-end alignment.
Monitor and log bugs, issues, and enhancements with timely follow-ups.
Maintain product documentation and progress tracking tools.

Ideal Candidate Profile:

Educational Background:

Postgraduates in management (MBA/PGDM) preferred. Graduates in engineering, economics, marketing, business, or statistics with strong communication and analytical aptitude may also apply.
Candidates from reputed business schools or universities will be given preference.

Relevant Coursework / Certifications (Preferred):

Product Management Fundamentals
Agile / Scrum Certifications (Scrum.org, Scrum Alliance, or SAFe)
Courses in User Experience, Customer Journey Mapping, or Design Thinking
Familiarity with tools like JIRA, Confluence, Figma, Excel, and PowerPoint

Skills & Competencies:

Strong logical thinking and structured problem-solving
Excellent written and verbal communication
Interest in travel, technology, and digital experience

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