Product Analyst - ERP

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About Us:

Whitelion Systems Private Limited is a leading company in the home automation industry. We build smart technology solutions that make everyday living better. We're looking for a Product Analyst to join our IT team, with a key focus on improving and managing our ERP system, while also supporting other IT-related projects and tasks.

Role Overview:

As a Product Analyst, you will mainly work on improving our ERP system, making sure it meets the needs of different departments. You'll also support other IT systems and work on various projects that help improve how the company runs.

What You'll Do:

• Understand how the ERP system is used by different teams and suggest better ways to use it.
• Write and review MySQL queries to pull out useful data and solve system issues.
• Work closely with users to gather requirements and turn them into system improvements.
• Help manage IT and ERP-related projects from start to finish.
• Train staff on how to use the ERP system effectively.
• Provide support and troubleshoot ERP and other IT system issues.
• Coordinate with other departments to ensure smooth system usage across the company.
• Help with system testing, documentation, and reporting