Process Trainer (Domestic Voice) REF- HR AMIT

1 - 6 years

1 - 3 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

***(Maximum offered salary is 28.3K CTC, Kindly do not apply if you're not fine with it.)***

Job Location Noida sector-10

  • Shifts- 8 am-8 Pm (any rotational shift between this time slot), 6 Days Working

  • No Cab facility will be given

  • Nature of Business- Voice, Customer Service, Inbound

Job Responsibilities-

  • Ensure successful execution of training needs

  • Measure program training effectiveness

  • Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate.

  • Send reports/MIS to the Operations team on the progress/pending status of activities

  • Review content at regular intervals to ensure all updates are incorporated

  • Participate in Internal & External Calibrations

  • Conduct refresher trainings based on TNI

  • Manage Knowledge Check for New Hires & Production Staff

Best Regards,

Amit Latwal

iEnergizer

8006200310

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