Process Expert- Order To Cash

Process Expert- Order to Cash

Mohali

6+ years

OTC , Global Experience.

Work from Office (5 Days)

It is a 2 years of contractual Job.

Role Purpose Statement:

The Order to Cash (OTC) Associate Process expert will be the owner of one of the different OTC sub process e.g. Credit & Compliance, Cash Application, AR and Cash Management, Weekly & daily Reports, Period End close tasks including planning, management and delivery of business services.

Main Accountabilities:

• Responsible for the timely completion of activities as part of the Credit to Cash (OTC) function Credit & Compliance, Cash Application, AR and Cash Management, Weekly & daily Reports, Period End close tasks Manage the team performance and ensure delivery of timely output as per the defined SLAs
  • Accountable for identifying, evaluating, and resolving complex accounting transactions and ensuring completeness and accuracy of the transactions • Monitor and measure the performance of the OTC business process in the Mohali Centre • Improve the business process flow on a continual basis utilizing industry leading practices • Help Team Leaders setting policies and procedures for the OTC process • Act as key contact person for all internal and external groups (Global, Counterparties and Statutory team) which affect / are affected by the OTC process • Assist team in trouble shooting and decision making • Identify changes to long term resource needs and implements appropriate actions • Ensure role alignment of individuals • Identify, assess and select resources • Facilitate performance assessments and conducts feedback sessions • Determine and adjusts team and individual performance measures • Support in decisions related to monetary and non-monetary compensation / rewards within established guidelines • Ensure compliance with Group’s Sarbanes Oxley programme and Standard Policy and Procedures • Provide valuable feedback to staff through annual performance appraisals and goal settings programme

Knowledge and Skills :

Behavior:

• Improve Company’s outcomes by making data-driven decisions, keeping the customer at the forefront of all they do, and proactively gaining insight into the global strategy.
• Collaborate, effectively communicate with others and take initiative to continually develop themselves.
• Pursue opportunities to solve problems and take action while maintaining the ability to manage work, even in times of challenge or change.

Technical:

• Ability to partner with other Team Managers to optimize processes across the SSC
• In depth knowledge of end to end Order to Cash process
• Strong knowledge of OTC tasks in the SAP environment.
• Experience in FSCM Vistex, Service now and Promenta will be added advantage.

Education & Experience

• 7+ years of work experience in a similar role
• Experience in Agribusiness/Commodity trading industry preferred
• Experience in managing people and processes through a sustained period of change
• Eye for details and the ability to view the financials from a Financial Controller standpoint
• Ability to provide high quality level of customer service for end-to-end Accounting & reporting process
• Ability to partner with other Team Managers to optimize processes across the SSC
• Ability to manage the their vision and purpose
• Strong written & oral communications skills in English
• Strong problem solving & organization skills
• Excellent computer skills and competency in Microsoft Office (Word, PowerPoint, Excel, Outlook)