Process Executive

Company: PCS Global Group

Location: Ahmedabad, India (Work from Office_Ahmedabad)

Shift Timing: 4:00 AM to 2:00 PM

Experience: 2+ year preferred

Job Overview:

PCS Global Group is looking for a proactive and detail-focused Operations & Automation Executive to support key data workflows across invoicing, arrears management, and internal reporting. The role involves handling semi-automated processes, identifying inefficiencies, managing client/vendor communications through calls, and contributing to continuous process improvement.

Key Responsibilities:

• Run and monitor arrears automation processes to ensure accurate data handling.
• Process weekly trade data, generate and dispatch invoices, and update internal systems.
• Maintain and update unpaid invoice trackers based on financial records.
• Pull and consolidate data from various systems to support reporting and analysis.
• Identify formatting issues, data mismatches, or logic gaps and suggest improvements.
• Review automation logic and assist in refining scripts and workflows.
• Make professional client/vendor calls as part of process handling and follow-ups.
• Document tasks and maintain standard operating procedures for recurring work.

What We’re Looking For:

• Strong logical thinking and process-driven mindset.
• Strong Excel knowledge.
• Excellent communication skills in English (both verbal and written).
• Attention to detail with a high degree of accuracy.
• Quick learner with the ability to document and follow procedures.
• Good questioning ability to resolve issues effectively.
• Calm under pressure, open to feedback, and focused on solutions.
• Committed to a long-term role with stability and growth.
• Reliable, honest, and capable of maintaining confidentiality.

Why Join PCS Global Group?

• Opportunity to work on international processes
• Exposure to client/vendor communication with global stakeholders
• Stable, long-term career path
• Supportive, professional, and process-oriented work environment

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

• Leave encashment
• Paid sick time
• Paid time off

Application Question(s):

• Are you located in Ahmedabad, Gujarat?
• Are you able to communicate in English fluently?
• Are you an immediate joiner?
• Are you ok with Bond?
• Are you comfortable with 4.00 AM shift timings?

Experience:

• International calling: 2 years (Required)

Work Location: In person