PROCESS DELIVERY SPECIALIST-LEAD To CASH

Job Description

As Senior Process Anayst – Order to Cash (O2C), you are responsibe for processing Accounts Receivabe - posting and baancing daiy cash appications, preparing journa entries, fiing records, and genera account reconciiations. You shoud be fexibe to work in shifts. Your primary responsibiities incude: Anaysis of receivabe accounts, investigation of entries, and puing audit prep work. Invove in getting instructions, direct Debit run, rejection of Direct Debit, and Orace updating. Investigate unappied payments, rectify them, and ensure proper aocation. Provide information reating to customer payments, refunds, and other misceaneous accounts receivabes questions. Adhere to cient SLA's (Service Leve Agreements) and timeines. Required education Bacheor's Degree Preferred education Master's Degree Required technica and professiona expertise Commerce graduate with a minimum of 3-6 years of experience in Order to Cash (O2C), basic accounting knowedge, and understanding of various accounting principes. Hands-on expertise to increase cash appication automation, increase touchess cash settement, and reduce cash appication compexity and instabiity across accounts assigned. Prior experience in monitoring customer account statuses and resuts regarding cash appication against defined critica metrics, goas, and objectives. Proven experience in buiding and utiizing reports to anayze pertinent account information. Experience in coaboration and negotiation with customers, saes fied, and finance functions to achieve improvements. Working knowedge to identify and impement action pans and process improvements with mentorship. Preferred technica and professiona experience Proficient in MS Office appications and any ERP software as an end-user. Ambitious individua who can work under their direction towards agreed targets/goas. Abiity to work under tight timeines and have been part of change management initiatives. Activey engaging in team meetings to exchange information, with a proven abiity to meet both individua and business metrics. Enhance technica skis by attending educationa workshops, reviewing pubications, etc.