Process Coordinator

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About Us:

Process Coordinator

Position Summary:

Process Coordinator

Key Responsibilities:

• Process Optimization:

  Continuously monitor and analyze logistics workflows and processes to identify areas of improvement. Suggest process enhancements to increase efficiency and reduce operational costs.
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• Coordination & Communication:

  Serve as the main point of contact between different departments, including warehousing, transportation, and customer service, to ensure that logistics operations are executed efficiently.
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• Documentation & Reporting:

  Maintain accurate records of logistics processes and performance metrics. Prepare regular reports on key performance indicators (KPIs) such as on-time deliveries, transportation costs, and order fulfillment rates.
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• Compliance & Standards:

  Ensure compliance with internal policies and external regulations related to transportation, safety, and quality standards. Ensure that all logistical processes adhere to established company standards.
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• Troubleshooting:

  Address any issues or discrepancies in the logistics chain, including delays, shortages, and errors in shipments. Work with teams to resolve problems in a timely and effective manner.
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• Training & Development:

  Assist in training new employees on logistics processes and standard operating procedures (SOPs). Provide ongoing support to team members to enhance performance and adherence to best practices.
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• Data Analysis:

  Utilize data analysis tools to monitor and track logistics performance. Provide actionable insights based on data to improve operational processes and outcomes.
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• Vendor & Supplier Coordination:

  Liaise with third-party vendors, suppliers, and transporters to ensure the timely delivery of goods. Monitor service levels to ensure optimal performance from external partners.

Qualifications:

• Education:

  Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related field preferred.
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• Experience:

  At least 2-3 years of experience in a logistics, supply chain, or operations coordination role, preferably within the transportation or logistics industry.
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• Skills & Competencies:

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• Strong understanding of logistics operations and supply chain management.
• Proficient in MS Office (Excel, Word, PowerPoint). Experience with logistics software (TMS, WMS) is a plus.
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• Excellent communication skills, both written and verbal.
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• Strong organizational skills with the ability to manage multiple tasks and priorities.
• Analytical mindset with attention to detail.
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• Ability to troubleshoot and resolve operational issues promptly.

• Certifications (Preferred):

  Certification in logistics, supply chain management, or project management (e.g., APICS, Six Sigma, or PMP).

What We Offer:

• Competitive salary and benefits package.
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• Opportunities for career advancement and professional development.
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• A dynamic, fast-paced work environment.
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• Collaborative team culture with a focus on innovation and efficiency.