Process Coordinator (Fresher)

Amrit Cement

0 years

1 - 2 Lacs

gurugram

Posted:4 weeks ago| Platform:

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Skills Required

process coordinator communication skills client coordination excel coordination team coordination management skills excel sheet ms office follow ups excel report preparation

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Strong in follow-ups and proactive coordination with internal and external stakeholders. Maintain communication logs and ensure proper documentation of customer and sales interactions.
Act as a liaison between the Techno Marketing team and other departments, ensuring smooth communication and timely resolution of sales-related issues.
Track and manage Techno Marketing team queries, ensuring all escalations are addressed and closed within defined timelines.
Handle customer support coordination, including follow-ups on service requests, complaints, and feedback resolution with concerned teams.
Coordinate with departments such as
Techno Marketing team, Digitisation Team
,
Data Management Team, Sales Trade, Accounts
for task completion aligned with customer and sales needs.
Manage calls and correspondence, prioritizing sales-related and customer queries.
Capable of working independently and collaboratively, handling multiple responsibilities with efficiency.

Preferred candidate profile

Good Teamwork Skills/Tech savvy
Communication Skills
Delegation Skills, agility to learn new technology
Good Interpersonal Skills
Diligently Following Up

Upto 2 LPA Based on Interview

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