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IGT Solutions
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Process Associate

Process Associate

0 - 5 years

|

2 - 3 Lacs

New delhi Gurugram Delhi / ncr

Posted:6 hours ago| Platform:

Apply

Skills Required

international voice process us process customer support customer service airline process travel process gds international process international ticketing amadeus uk process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities:

Handle customer queries via voice support for international airline clients
Assist customers with bookings, cancellations, rescheduling, and general inquiries
Ensure high-quality customer service and first-call resolution
Maintain professional communication and follow process guidelines

Requirements:

Excellent English communication skills (verbal & comprehension)
Customer-focused approach with problem-solving abilities
Willingness to work in rotational shifts
Prior international BPO/airlines experience is a plus (freshers with excellent communication may apply)

Work Schedule:

5 days working
2 rotational weekly offs
Rotational shifts (including night shifts)

Salary & Benefits:

Salary: 28,000 32,000 per month
Attractive incentives
Retention bonus
Growth opportunities in an international process

Interested candidates can apply

Swati : 9643109925 Call/ whats app

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