Private Bank Operations US, AVP

Individual will provide daily support and guidance to staff within the department and will work closely with Team Managers (direct reportees), co-AVPs and Head, to address operational issues. Responsible for ensuring that day to day operations function smoothly and issues are resolved for teams. He / she will be responsible for transitioning of any new process from formulating strategy, hiring people, working with onshore to get the training requirements in place and will play as SPOC to accomplish the smooth transitioning. Other responsibilities include cross -training, succession planning, Preparation of Management reports and Departmental initiatives, and interfacing with the different departments to ensure timely and accurate processing of all activities on a daily basis within the given timelines. AVP may also be responsible for other activities like BCM, Audits & Controls, Transformation, project management and people management.

What we'll offer you

• As part of our flexible scheme, here are just some of the benefits that youll enjoy
• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

• Managing Loan Operations processes like Deal Origination, Funding, Payments, Invoicing, Documentation & Collateral etc.
• Managing Deal building, documents validation & deal closing with initial funding
• Managing Services related activities, such as, Funding, Repricing, Rollovers, interest and principal payments, deal termination, pay off letter, past dues, and wire allocations.
• Reviewing workflows and operating procedures to ensure that they remain up to date and implementing process improvements.
• Reviewing regulatory requirements and ensure all regulation controls are implemented and followed.
• Reviewing financial issues /breaks, work with finance and treasury to prioritize resolution
• Reviewing daily benchmark reports (KPIs) for each of the process lines, investigating benchmark breaches (KPIs) with the counterparts and working to improve the process.
• To build up process documentation, define benchmarks, capacity model, baseline volumes etc. for newly transitioned processes.
• Team development and motivation through strong engagement models, effective employee communication and administering reward and recognition.
• Driving Process Improvement through innovation, and involvement of all.
• Be a change lead to support any platform change, process change projects initiated by the organization and make sure all deadlines are adhered to.
• Conduct regular operational performance reviews and participate in monthly self-assessments.
• Regular connect with stakeholders to understand and prioritize business requirements.
• Effectively manage risk and foster a robust control environment.
• Building a strong mechanism to take care of volume peaks during peak season ( If any)

Your skills and experience

• Prior experience in Wealth Management Ops and Deal origination / Loan Ops/servicing payment and finance is a must.
• Strong understanding of Bilateral and syndicated Loan products.
• Good understanding of Operational risk in Lending business and ability to manage the same through proactive controls
• Hands on working knowledge of Loan IQ application
• Needs to be a self-starter with significant ability to plan and undertake process change initiatives.
• Strong interpersonal / good negotiations skills are required, leadership skills will be essential for this role.
• Follow through skills, Effective communication skills, fluency in Microsoft Office skills, ability to confidently handle internal clients, futuristic and innovative approach will be expected.
• Ability to compile, analyze and present data in MIS form as needed for Management reporting.
• Ability and willingness to work in night shift is a must.

Experience/Exposure

• Graduates with good academic records.
• Total experience 10 years Plus in same industry and function is a must