Prism Backend Support Engineer

3 - 7 years

8 Lacs

Posted:5 days ago| Platform: Naukri logo

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Skills Required

Work Mode

Hybrid

Job Type

Full Time

Job Description

Job Description Prism Backend Support Engineer

Role:

About the Role

IBMi / iSeries professional

Key Responsibilities

  • IBMi / iSeries platform:

    Manage and maintain Prism backend compute environment.
  • Robot Scheduler:

    Configure and monitor batch billing cycles, nightly job runs, and scheduling dependencies.
  • RPGLE development:

    Write and maintain logic for billing, rating, and stored procedures.
  • CLLE scripting:

    Develop orchestration scripts to control flows and manage dependencies.
  • SOP Engine:

    Ensure 247 posting of completed service orders.
  • EIR Routers:

    Handle realtime API processors for seamless integration.
  • Provide

    weekend support

    and participate in rotational shifts.
  • Collaborate with crossfunctional teams to troubleshoot and optimize backend processes.

Mandatory Skills

  • IBMi fundamentals

    with strong understanding of iSeries/AS400 environment.
  • Robot Scheduler knowledge

    for batch job automation.
  • DB2 familiarity

    for database queries and stored procedures.
  • Understanding of SOP/EIR batch flows

    for service order posting and API routing.
  • Blue Prism Billing tool

    exposure is required.

Desired Candidate Profile

  • 3–6 years of relevant experience in IBMi / iSeries backend systems.
  • Strong problemsolving skills with ability to handle production support.
  • Willingness to work in rotational shifts and provide weekend support.
  • Good communication skills to coordinate with business and technical teams.

How to Confirm Relevant Experience

Since these skills may not always be explicitly listed in CVs, you can validate candidates by:

  • Asking about

    handson exposure to AS400/IBMi systems

    and specific modules they’ve worked on.
  • Checking for

    Robot Scheduler or equivalent scheduling tool experience

    in their project history.
  • Probing their

    RPGLE and CLLE scripting knowledge

    with scenariobased questions.
  • Verifying

    DB2 query writing and stored procedure handling

    during technical rounds.
  • Confirming

    batch flow management (SOP/EIR)

    experience through examples of service order posting or API routing.

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