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Principal Product Manager Tech, Amazon Detail Page

Principal Product Manager Tech, Amazon Detail Page

Amazon

8 - 13 years

50 - 100 Lacs

Bengaluru

Posted:2 months ago| Platform:

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Skills Required

Computer science Electrical engineering Purchase Architecture Customer satisfaction Manager Program Management E-commerce Customer experience Customer engagement Product strategy

Work Mode

Work from Office

Job Type

Full Time

Job Description

At the heart of Amazons e-commerce platform lies our Customer Experience ecosystem, which shapes how millions of customers discover, evaluate, and purchase products. Were seeking a Principal Product Manager whos passionate about delivering exceptional customer experiences at massive scale. In this role, youll own the product strategy and roadmap for critical Tier 1 services that power Amazons Product Detail Pages, serving billions of customer interactions daily with 99.999% reliability. As a Principal Product Manager, youll collaborate with engineering teams, UX designers, and business stakeholders to define and execute the vision for our next-generation customer experience platform. Youll need to balance technical constraints, business requirements, and customer needs while making strategic decisions that impact Amazons core shopping experience globally. Join us in shaping the future of online shopping by ensuring Amazons customer experience platform remains industry-leading in its capability, reliability, and innovation. Your product leadership will directly impact how millions of customers interact with one of the worlds largest e-commerce platforms. In this role, youll: Lead the product strategy for mission-critical customer-facing services, ensuring our platform meets ambitious goals for performance, reliability, and customer satisfaction Drive innovation in how we present product information, recommendations, and purchasing options to customers across different devices and regions Develop comprehensive product roadmaps that align technical investments with business outcomes Partner with engineering leadership to ensure architectural decisions support both immediate needs and long-term strategic goals Define and track key performance indicators that measure platform health, customer engagement, and business impact Identify opportunities for platform optimization through deep analysis of customer behavior data and market trends Build consensus among diverse stakeholders and clearly communicate product strategy to senior leadership - Bachelors degree in computer science or electrical engineering - Experience owning/driving roadmap strategy and definition - Experience with feature delivery and tradeoffs of a product - 8+ years of technical product or program management experience - Experience working with and influencing senior level stakeholders - Strong technical acumen and ability to collaborate effectively with engineering teams on complex architectural decisions - Experience in e-commerce or similar customer-facing platforms

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Principal Product Manager Tech, Amazon Detail Page