About Eka Care
Eka Care is building the Healthcare OS for India and beyond - a GenAI-powered platform that empowers health tech startups, hospitals, clinics, and patients with connected, intelligent care solutions.
We re trusted by 50K+ doctors, 30M+ patients, and 10K++ clinics. Our platform is deeply integrated with India s ABDM infrastructure and enables modern, seamless healthcare journeys through smart EMRs, PHRs, APIs, and voice/AI interfaces.
We re looking for a principal product designer to shape the future of how healthcare is experienced across patient apps, doctor tools, and enterprise systems.
Key Responsibilities:
1. Design Strategy & Vision
Translate Eka Care s platform goals into a cohesive, scalable user experience vision
Lead design for multiple personas: doctors, patients, hospitals, and digital health partners
Define and evolve our design language and experience principles in line with GenAI-powered systems
2. Product & Platform Design Leadership
Drive product design across native mobile apps (iOS/Android), web dashboards, and APIs
Shape the experience of our EMR, PHR, and developer-facing tools (SDKs, integrations)
Balance usability with clinical compliance, data density, and real-world constraints (offline, multilingual)
3. Design Systems & Execution Excellence
Own and scale Eka s Design System for consistency, speed, and platform integrity
Collaborate with engineering to ensure robust design QA, handoff, and native behaviour patterns
Ensure accessibility, responsiveness, and localisation readiness across flows
4. Team Leadership & Cross-Functional Collaboration
Lead and mentor a growing team of product designers, visual/brand designers
Partner closely with product, data science, engineering, and growth to shape holistic user journeys
Establish rituals for critique, feedback, and user-centred iteration at all levels
Qualifications / Requirements:
10+ years of experience in product design, with at least 3+ years in a leadership role
Proven expertise in designing platforms, not just products, multi-role, multi-surface systems
Deep understanding of mobile-first design, native app behaviour patterns, and offline design principles
Strong grasp of design systems and component-based thinking
Experience working with GenAI or AI-powered tools is a bonus
Empathy for both clinical professionals and patients
Ability to thrive in fast-paced, ambiguous environments and scale design orgs thoughtfully
Bonus Points
Worked in healthtech, SaaS, fintech, or developer platforms
Familiarity with ABDM or regulated healthcare workflows
Built tools used by 10k+ daily active users
Experience embedding AI/ML into user experiences
Full-Time Employee Benefits:
Insurance Benefits - Medical Insurance, Accidental Insurance
Parental Support - Maternity Benefit, Paternity Benefit Program
Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
Other Benefits - Salary Advance Policy