Prime Services - Relationship Management - Manager

About Business line/Function:

Global Markets is BNP Paribas capital markets business within the Corporate & Institutional Bank (CIB), delivering solutions across asset classes, and industry-leading services for clients including Institutional, corporates, private banks and retail distribution networks.

Global Markets encompasses three global business lines: Macro, Global Equities and Global Credit. Prime Services, as part of the Global Equities business line primarily focuses on facilitating effective ways to raise and invest capital as well as manage their exposure to risk for their clients.

Prime Services combines the historical strength in traditional Prime Brokerage services providing the following business offering (Financing, Prime Brokerage Services, Risk Management and Execution) top rated in Securities Lending, Client Service, Capital Introduction and more with the innovative DNA of the Equity Derivative franchise. This combination allows us to anticipate client needs and develop solutions to the problems they face.

The role proposed is for the Relationship Management team (EMEA) within Prime Services, including Cash Prime Brokerage. The team acts as a central point of contact for Prime Services clients (hedge fund and institutional clients), working with various internal departments to ensure clients needs are understood and met. They promote a consultative approach through deep knowledge of their clients and their portfolios, offering appropriate solutions and guiding them through the organisation.

ROLE AND RESPONSIBILITIES

• Ensure seamless delivery of Corporate Actions, Margin calls and resolution of client financing issues.
• Margins: Analyze & review major margin swings, oversight of margin call issuance, ensure its covered by clients in timely manner.
• Cash management: Oversight of wire processing and manage funding requirements/cash break resolution with clients.
• Client reviews: Besides the periodic calls, client reviews should happen regularly with the onshore RM. Ensure profitability of the client is well understood & monitored.
• Swaps Resets: work closely with Ops to ensure timely agreement and settlement of financing & Equity reset cash flows.
• New Clients setup: Partner with onboarding team to ensure new clients are properly setup (reporting, pricing, rehypothication, margins, swaps etc)
• Work with Product Development team to identify, propose and help implement new platform functionality and enhancements to enable our offering evolve to meet our clients needs,
• Perform certain level-1 controls and ensure resolution/escalation of issues.
• Develop sound understanding of regulatory changes within the industry impacting clients/business.

• Post-Graduate degree in finance or engineering
• Minimum 5 years of exposure to the Prime Brokerage business, a good understanding of hedge fund industry
• Previous experience in a client management team and Prime brokerage context
• Excellent communication skills (written and verbal), comfortable working with various groups at all levels in the organization including sales, trading, technology, legal and client management Strong knowledge of the Office tools mainly Microsoft Excel, Word and Power Point.
• Python, VBA Coding knowledge will be plus and preferred
• Inquisitive and attention to details is a must with the ability to undertake several issues simultaneously
• Agility and collaborative spirit, with ability to work in autonomy
• Efficient work style, self-driven, good organization skills and ability to work within challenging targets

CONDUCT AND DEVELOPMENT

• Ethical conduct and decisions are expected in the role
• A conscientious attitude to clients, work and BNPP
• Respecting fundamental risk concepts. Always consider risk in daily activities and abide by the Key Front Officer Responsibilities and GM Principles and Guidelines
• Understand the market, credit, operational, compliance, legal, regulatory and reputational risks of transactions and relationships
• Attend relevant training courses to maintain appropriate regulatory, products and technical skills

5-10 years of professional experience in Prime Brokerage, Client management/ Relationship management.