Presales - Solutions Lead Implementation

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Job Summary:

• Lead the response process for Implementation-related RFPs, RFIs, and proposals across domains like IT, Cybersecurity, Cloud, and Infrastructure.
• Design and articulate implementation methodologies, delivery models, and execution plans tailored to customer environments.
• Develop win themes, competitive differentiators, compliance checklists, and pricing strategies in collaboration with cross-functional teams.

Pitch and Presentation Management

• Create compelling PowerPoint decks, customer-facing solution narratives, and value proposition briefs.
• Support sales leaders and client partners during customer workshops, proposal presentations, and oral defenses.
• Customize responses and presentations based on customer industry, size, maturity, and technical landscape.

Customer Engagement & Relationship Management

• Participate in scoping calls, technical deep dives, and customer workshops to gather precise requirements.
• Act as the technical lead during pre-sales discussions to align proposed solutions with customer pain points and business outcomes.
• Maintain ongoing relationships with customers during the RFP and post-submission phases.

Solution Design and Technical Governance

• Collaborate with practice leads, architects, and SMEs to assemble implementation plans, timelines, and delivery models.
• Identify risks, assumptions, and dependencies related to implementation engagements.
• Suggest innovation-led improvements, reusable templates, and accelerators for faster go-to-market.

Proposal Tooling & Documentation

• Prepare detailed documentation using Word, Excel, PowerPoint, and tools like Visio, Lucidchart, etc.
• Maintain trackers, effort estimators, RACI charts, and governance frameworks.

Required Skills & Qualifications:

• 12–15 years of experience in Technical Pre-sales, Solution Architecture, or Implementation Support roles.
• Strong understanding of implementation lifecycles across IT systems (Cloud, Cybersecurity, Infra, Apps, IAM/PAM, etc.).
• Proven experience in handling global RFPs and strategic customer deals.
• Excellent PowerPoint and Excel skills—able to create structured, visual, and impactful client deliverables.
• Strong communicator with customer-facing experience in deal shaping and negotiations.
• Familiarity with pricing models, governance structures, KPIs, and SLA definitions.
• Hands-on with tools such as MS Office Suite, Visio, estimation models, and effort planning sheets.
• Bachelor’s or Master’s degree in Engineering / Technology / IT or related disciplines.

Preferred:

• Experience in working with large SIs, OEMs, or technology service providers.
• Domain exposure to Cybersecurity, Cloud Migration, Enterprise Applications, or Network Security.
• Familiarity with frameworks such as ITIL, PMP, or implementation accelerators.