Presales Solution Architect_ Bangalore

Hello, Dear Candidate,

Greetings for the day
Please find the Company Profile & JD

Company profile
TELUS International designs, builds and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. The companys services support the full lifecycle of its clients digital transformation journeys and enable them to more quickly embrace next-generation digital technologies to deliver better business outcomes. TELUS International’s integrated solutions and capabilities span digital strategy, innovation, consulting and design, digital transformation and IT lifecycle solutions, data annotation and intelligent automation, and omnichannel CX solutions that include content moderation, trust and safety solutions, and other managed solutions. Fueling all stages of company growth, TELUS International partners with brands across high growth industry verticals, including tech and games, communications and media, e-commerce and fintech, healthcare, and travel and hospitality.

Website HTTPs: //www.telusinternational.com

Please note Presales Experience is must for this role

Job Title: AI Solutions Architect (Pre-sales)

About the team
The AI Solutions team collaborates closely with clients to understand their unique needs and to customize AI solutions that enhance their operational efficiency and product offerings. Our team of solution architects and consultants is at the forefront of AI technology, advising clients on best practices and innovative approaches to integrate AI seamlessly into their workflows.

About the role
As an AI Solutions Architect, you will consult with global AI customers in North America to understand their data requirements, showcase solutions through demos and proofs of concept,and design end-to-end ML and automation strategies. Collaborating with internal stakeholders, you’ll craft techno-commercial proposals, define contract SLAs alongside the sales team, andprovide product feedback based on customer needs. This role requires at least four years of IT/product service delivery experience, hands-on expertise in handling data (PostgreSQL andMS Excel), and strong analytical and problem-solving skills.

Location: Bangalore

Responsibilities
Must be willing and able to work flexible hours to accommodate overlap with USbusiness hours Collaborate with global AI customers on their data solutions. Partner with potential and current clients to grasp their data needs and presentdemonstrations. Showcase expertise by developing solutions and proof-of-concepts. Design and deploy machine learning and automation solutions. Team up with internal stakeholders to create techno-commercial proposals. Collaborate with customers and sales leads to establish contract SLAs. Offer support and relay customer feedback to the product development team.Qualifications Graduate from Tier 1 or Tier 2 engineering colleges, with an MBA preferred but notmandatory. 3+ years of experience in IT/product service delivery Hands-on experience with handling data and reports with PostgreSQL and MS Excel. Candidates with experience in the Applied AI are preferred. Problem solver and curious to learn Strong analytical and problem-solving skills.