Presales Executive

Job Summary:

We are seeking a dynamic and persuasive Pre-Sales Executive to join our real estate team. The role involves engaging with potential clients, understanding their property requirements, and providing tailored property solutions before handing over to the sales closure team. You will be the first point of contact, playing a critical role in nurturing leads and maintaining high levels of client engagement.

Key Responsibilities:

• Lead Qualification: Connect with incoming leads via phone, email, or walk-ins to assess interest and eligibility.
• Client Interaction: Understand client needs, provide detailed information about available projects, and suggest suitable properties.
• Project Knowledge: Stay updated with project specifications, pricing, payment plans, amenities, legalities, and surrounding infrastructure.
• Follow-ups: Conduct timely follow-ups to keep prospects engaged and move them along the sales funnel.
• Site Visit Coordination: Schedule and coordinate site visits with potential buyers and the sales team.
• CRM Management: Log all client interactions, updates, and status into CRM systems to maintain lead tracking and conversion metrics.
• Collaboration: Work closely with the Sales, Marketing, and Customer Relationship teams to ensure smooth lead handover and customer satisfaction.

Requirements:

• Bachelor's degree in any discipline (preferred).
• 2–6 years of experience in pre-sales, tele-calling, or customer service (Real estate experience is a plus).
• Strong verbal communication skills in English and regional languages.
• Good knowledge of the local real estate market.
• Proficiency in MS Office and CRM tools.
• Confident, energetic, and goal-oriented personality.

Preferred Skills:

• Persuasive communication and listening skills
• Client-first attitude with patience and empathy
• Ability to multitask and prioritize under pressure

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits:

• Flexible schedule
• Health insurance
• Leave encashment
• Life insurance
• Paid sick time
• Provident Fund

Work Location: In person