Pre-Sales Solution Architect with Microsoft Dynamics 365 CE

10 - 20 years

35 - 45 Lacs

Posted:4 days ago| Platform: Naukri logo

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Work Mode

Hybrid

Job Type

Full Time

Job Description

Pre-Sales Solution Architect with Microsoft Dynamics 365 Customer Engagement (CE)

We are seeking a highly skilled and dynamic Pre-Sales Solution Architect with a strong focus on Microsoft Dynamics 365 Customer Engagement (CE) to join our growing team. This client-facing role requires a versatile professional who can wear multiple hats: solution expert, business advisor, technical consultant, and customer advocate.

The ideal candidate will play a critical role in the sales cycle, working closely with customers, sales teams, and delivery partners to design, present, and demonstrate tailored solutions that solve complex business challenges.

  • Experience: 10 plus years of experience
  • Locations: Hybrid Any Accion offices in India pref (Bangalore /Pune/Mumbai)

Key Responsibilities:

1. Pre-Sales Solutioning

  • Collaborate with sales teams to understand client requirements and design Microsoft Dynamics 365 CE solutions.
  • Lead discovery workshops, whiteboarding sessions, and technical deep-dives with prospective clients.
  • Build solution architectures aligned with customer goals, showcasing the value of D365 CE and other dynamics modules (if necessary)
  • Create compelling technical proposals, solution documentation, and effort estimates.

2. Product Demonstrations & Client Engagement

  • Prepare and deliver customized D365 CE CRM demos and proof-of-concepts tailored to industry use cases.
  • Act as the primary point of contact for technical questions during the sales process.
  • Articulate the business benefits, ROI, and competitive advantage of our Microsoft D365 CE solutions.

3. Cross-Functional Collaboration

  • Work closely with the product, delivery, and engineering teams to validate solutions.
  • Translate business and technical requirements into comprehensive solution designs and roadmaps.
  • Collaborate with marketing to create industry-specific assets (presentations, RFP responses, case studies, etc.).

4. Strategic Advisory

  • Provide thought leadership to clients and internal stakeholders around Microsofts cloud offerings (CE, Power Platform, Azure, etc.).
  • Keep up to date with Microsofts product roadmap, partner ecosystem, licensing changes, and industry trends.

5. Other Responsibilities

  • Support RFP/RFI responses and participate in pricing and scope discussions.
  • Attend industry events, webinars, and Microsoft partner engagements as a representative of the pre-sales team.
  • Contribute to building internal knowledge bases and best practices.

Required Skills & Qualifications:

  • Min of 8+ years of experience in Microsoft Dynamics 365 CE, including at least 2+ years in Field Service solutions.
  • Proven pre-sales or solution consulting experience in a client-facing capacity.
  • Strong knowledge of Field Service capabilities like resource scheduling, work orders, mobile technician enablement, IoT integration, and connected field service.
  • Excellent presentation and communication skills (verbal and written).
  • Ability to build strong relationships with both business and technical stakeholders.
  • Experience with Power Platform, Azure integrations, or other Microsoft cloud technologies is a strong plus.
  • Microsoft certifications (e.g., PL-200, MB-210, MB-240) are preferred.

Soft Skills & Characteristics:

  • Consultative mindset with strong business acumen.
  • Comfortable working in fast-paced, dynamic environments.
  • Capable of switching between technical deep-dives and business-oriented discussions.
  • Team player with a proactive and self-driven approach.

Lets connect for more details. Please write to me at mary.priscilina@accionlabs.com along with your cv and with the best contact details to get connected for a quick discussion.

Regards,

Mary Priscilina

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Bridgeville Pennsylvania

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